us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Charli
Great selection and prompt shipping

Great selection and prompt shipping. Very satisfied!

5
Date of experience: Oct 22, 2018
Courtney
Great selection and prompt shipping

Great selection and prompt shipping. Very satisfied!

5
Date of experience: Oct 22, 2018
JB99
My daughter wanted a specific backpack…

My daughter wanted a specific backpack and this was the only place I could find it. I had reservations about ordering from outside of my home country because I've never heard of this store. But it turned out perfectly. Great communication, on point tracking, and lots of goodies in the box! I would totally order again.

5
Date of experience: Oct 20, 2018
Dodsyy14
Helmet was lost in international…

Helmet was lost in international shipping and they shipped another one just in time for my trip! Awesome customer service!!!!

5
Date of experience: Oct 20, 2018
Scott
Fast shipping and great pricing

5
Date of experience: Oct 20, 2018
champi45
Great customer service!

5
Date of experience: Oct 20, 2018
XDiablo38
Good products

Good products, fast shipping!

5
Date of experience: Oct 20, 2018
Coraline
start with the the cons for me

start with the the cons for me 1) legs are too long & haven't successfully hemmed them yet but gotten use to it 2)belt to crotch is shallow - wish it was longer and could pull them up a bit more3) knee pad location is sewn in and there does not seem to be any adjustment to make it fit in the right place my knees- I think some sort of velcro pouch you could adjust might be better - the way it is I really doubt the knee pads will be in the right location if I go down. The PROS1) they fit true to size - I ordered larger than normal in case they came smaller but it was not required2) I really love the pant liner - easy to get into and better warmth for cold season riding (I am a commuter so that is can be all year long)3) So far no riding in torrential flooding rain but for mild to medium rain the pants seem to shed water very well4) the pockets for the hip protection make a good hide away pocket while traveling.5) I like the blue color and does not show dirt quicklyI am thinking of getting another pair but the price makes me save my money up for awhile before that happens. I guess the main statement as to if I like them is the fact that that I have been wearing them everyday for my commute into work and going out on job walks. They are a good pair of pants.

5
Date of experience: Oct 20, 2018
swolfs463367
Upon ordering my wallet

Upon ordering my wallet, I then noticed an alert from freestyle that the item I would be receiving would not necessarily be the item that I ordered. And Freestyle also offered to refund my money if not satisfied...this notice was sent way ahead of the arrival of my wallet. When my wallet it was not a large expandable wallet that I ordered. I wrote them back and included photos of my old Freestyle wallet I was wanting to replace..they responded we will talk about your request. I wrote them back again explaining that I did not want a refund, or to return the wallet that I had ordered from them...I was most interested if they could replace it fro m their inventory; or re-make my Freestyle surfer wallet for me...they responded back that perhaps I should go shop at ebay or another source...if I wanted to shop at ebay or amazon I would have already done so...I thought returning to the creators of my original wallet was a good idea...as it turned out, it was not. Aaron Trueblood

3
Date of experience: Oct 20, 2018
Gwendoline
I purchased a helmet and found it on…

I purchased a helmet and found it on another website the next day for a cheaper price. I called and freestyle refunded the difference! Thanks!

5
Date of experience: Oct 20, 2018

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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