us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Rosa Chavarria
Gell ink pen

Good product, speedy deliveryAccurate orderLow price

5
Date of experience: Sep 21, 2025
ANN VAUGHN
We have a great representative from…

We have a great representative from Pens.com who assists in completing our order. It is promptly shipped.

4
Date of experience: Sep 21, 2025
Austin Walker
Still Waiting on Replacement Pens

I had an issue with over 50% of my pens and am still waiting for the issue to be resolved

1
Date of experience: Sep 21, 2025
Cara Garofalo
Making Things Right

I am disappointed that I received an order of 2024 magnetic calendars and am still waiting for 2026 replacement calendars. Pens.com couldn't be more apologetic and is in the process of correcting the situation. In the past, I have been pleased with all of my pens.com orders. Mistakes happen and this one has been acknowledged and is being remedied.

4
Date of experience: Sep 21, 2025
CHRISTOPHER TUTT
Sending us a new shipment at no cost

Shipping truck got messed up really bad and they are sending us new ones at no cost.

5
Date of experience: Sep 21, 2025
WILLISJAMERSONBRASWELL LLC
Blue Bag Order

Website easy to use, items shipped timely and good quality

5
Date of experience: Sep 21, 2025
craig pilon
The pens looked exactly as they did in…

The pens looked exactly as they did in the picture online. They write well and they arrived within two days. They said it would be 5-7 business days for arrival but came much quicker. Very professional looking and a great color. I chose dark red.

5
Date of experience: Sep 21, 2025
ROAD READY DRIVING ACADEMY
Awesome service

This platform has truly been very consistent at helping me operate with optimum levels. Thank you Square!!

5
Date of experience: Sep 21, 2025
Mimi's T Shed
I have been with square a year now and…

I have been with square a year now and I have not had one problem. They are great communicators and always trying to improve things for customer and seller.

5
Date of experience: Sep 21, 2025
Thomas
Nice and easy to setup

5
Date of experience: Sep 21, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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