us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Debbie Stallworth
Timely and Cost Effective

Timely and Cost EffectiveWhat would have put this project over the top? Felt pen jackets -- extra class especially for a memorable occasion as our 100th Church Anniversary

5
Date of experience: Sep 20, 2025
Sueze Watson
Shipped to the wrong state

Shipped to the wrong state. I had to pay for 2-day shipping to receive it in time for the trade show. Three times, I had to have the account representative change the information to the New Mexico office, and it was still sent to Utah. Lucky for me, Utah realized it wasn't for them and used their time to immediately ship the boxes to me.

1
Date of experience: Sep 20, 2025
Dion Steward
Gay specific instructions on what I…

Gay specific instructions on what I want printed on the bag completely ignored it.

1
Date of experience: Sep 20, 2025
JOAN HITCHCOCK
That you do what you say you will do.

What I order is just as it looked on the order and everyone loves the products when I give it to them.

5
Date of experience: Sep 20, 2025
BETTY RODGERS
They did what they said they would on…

They did what they said they would on time. I am just disappointed it is not an American company and that I paid a tariff.

4
Date of experience: Sep 20, 2025
Calvin Hoover
With 2 month without recieving order or…

With 2 month without recieving order or notice of why order is being held and having to give a follow up call to see whats taking so long. I can hardly rate this as a good experience.

2
Date of experience: Sep 20, 2025
Penny
The processing time on the item was…

The processing time on the item was misleading. It said ships in 2 business days. However, there is design, processing, and other things that happen before my order can ship. This is too late for my event.

3
Date of experience: Sep 20, 2025
Great job

Great job. As usual, perfect!

5
Date of experience: Sep 20, 2025
Jeni - AJ Industries West
So far so good

So far so good. We haven't given them out to our customers yet ,but i have used on and cant stop fiddling with spinney thing on the end! I love it!

5
Date of experience: Sep 20, 2025
Dan Monaco
excellent ordering and got everything…

excellent ordering and got everything right. was shipped in a few days without incident

5
Date of experience: Sep 20, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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