us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Karina Annina
So worth it

So worth it! Thank you for the quick service and thorough repair. Mike was great! Glad I got the warranty on all my whirlpool appliances.

5
Date of experience: Sep 15, 2025
Jack Gregg Haught
Excellent washer service

Excellent washer service. Professional and courteous technician. Great experience.

5
Date of experience: Sep 15, 2025
Ahmed Fall
The repairman showed up to the house

The repairman showed up to the house, took a look at the dishwasher and started telling me all the things that were wrong. He then told me to simply go get the parts from Home Depot to DIY it or simply make another appointment for them to come back to fix it. I had to hire someone else to fix my dishwasher. This service is very poor. Will never use them again.

1
Date of experience: Sep 15, 2025
Ross Lawrence
Very Knowledgeable …

The service guy was very knowledgeable and even gave us a few tips on our frig. He was courteous, kind and on time. Very professional.

5
Date of experience: Sep 15, 2025
Best repairman & excellent work ethic

I am always confident to be serviced during the timeframe I am scheduled. My repairman, Will, is an example of friendly excellence and competent work. I enjoyed his kind manner and the respect shown to me. I can’t say enough praise about him. I wish everyone had employees representing their company like he does. Thanks again for a great visit. Ann Deese

5
Date of experience: Sep 15, 2025
Sandra Alvarado
Fast

Fast! Great service!! Knew exactly what to do and had the part already. Awesome service!

5
Date of experience: Sep 15, 2025
J Bryant
Nice sample product

Nice sample product. Ordering was easy. Shipping was quick

5
Date of experience: Sep 15, 2025
PEGGY HOUCHIN
They didnt do the correct colors I…

They didn't do the correct colors I asked for. It was nice they did give me a discount 20% which was nice.

3
Date of experience: Sep 15, 2025
RON KNOWLES
I have been purchasing items from P…

I have been purchasing items from P ens.com for years. I had a hard time getting to speak to a representative to place my order. I was put on hold on one occasion and after over 20 mins I hung up the call. I was still frustrated when I decided to try to reorder. I was urinalysis was going to purchase 500 pens and changed my mind and cut the order to 300.Also I do not recall being told that charges for the 300 pens would be an additional $59.40 for tariffs. I have also placed an additional order forthcoming. I will pay for the pen and flash lite order, however because of the tariff charges I will not be making any purchases from Pens.com.Respectfully,Ron Knowles (re: Milo Veterans Memorial)

4
Date of experience: Sep 15, 2025
SHIRLEY HENRY
GREAT PENS

THEPENS ARE GREAT TO USE. EVERYONE LOVES THEM. THIS IS OUR SECOND ORDER.

5
Date of experience: Sep 15, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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