us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Justin Bremer
Easy to order

Easy to order, excellent website and amazing product with our logo! 100% recommended

5
Date of experience: Sep 14, 2025
Dr. Dwight Carlblom
An excellent purchase!

Good, accurate information was presented, and the materials purchased were as described. Great price and very happy about the whole process.

5
Date of experience: Sep 14, 2025
Freddie Clopton
Quick and quality service

Quick and quality service

5
Date of experience: Sep 14, 2025
Carol Russell
Some were broken the caps was broken off

Some were broken the caps was broken off

4
Date of experience: Sep 14, 2025
Great pen ar affordable price.

5
Date of experience: Sep 14, 2025
Linda B
Order recrived timely

Order recrived timely, pens write well

5
Date of experience: Sep 14, 2025
ALEXANDER PARKER
Quick and responsive in both sending…

Quick and responsive in both sending proofs and making a pen. One thing I would recommend changing in the order process would be to delete the "pay later" option or to at least not have that auto-filled in. When I went to pay, it showed I selected the option. Since then, I've been trying to pay the invoice - with no avail. I even "opened" an account - but the account didn't recognize the invoice number. Please send the link for payment

5
Date of experience: Sep 14, 2025
Rev. Juan V. Heredia
The quality of pens and the experience…

The quality of pens and the experience over the last years buying at pens.com.

5
Date of experience: Sep 14, 2025
Heather Scott
Easy Process and Fast Shipping

This is my second time ordering from pens.com! Always a good quality pen and I love handing them out knowing the quality. I also use them and love them!

5
Date of experience: Sep 14, 2025
R Cunningham
Great Service

The print service was to the detail and the delivery time was great.,, oh and the price was very affordable!

5
Date of experience: Sep 14, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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