us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Robert F Saccente
Nice work on project with prints

Nice work on project with prints

5
Date of experience: Sep 12, 2025
Preston Schmidt
Order was wrong

Order was wrong, incomplete, and quality was poor. Sent me over 25 pens of another person's order. I only received 18 of my own Pens. The top of the laser engraving was partially cut off and it was super hard to see. Not impressed at all. Also, quit charging people with the Tariff fees. Eat those fees or make them in the US.

1
Date of experience: Sep 12, 2025
ROBERT HOGG
Nicely done, calendars, and promptness

Companies doing well the promptness I wish they go back to their old pens. I like the old pens better than the new ones that they’re offering today.

5
Date of experience: Sep 12, 2025
cynthia a.
My order was horribly disappointing and…

My order was horribly disappointing and not as described. I ordered pens for my campaign and can't even use them because they are so embarrassing. You can barely read the print. I have basically been begging to get help with this order, but the company offered a 10 percent off coupon on my next order and stopped responding. Why would I order again if this product turned out so awful.

1
Date of experience: Sep 12, 2025
Roger Ringer
Good Quality and fast delivery.

5
Date of experience: Sep 12, 2025
Pamela Young
I love the pop-up cards I ordered ...

I love the pop-up cards I ordered .... fortunately I remembered what the cards looked like from last year (no samples this year?). I appreciate receiving the cards in September ... plenty of time to sign and print labels. The cards are beautiful and the calendar design is appreciated by my clients. For next year... maybe a picture of the inside?

5
Date of experience: Sep 12, 2025
Cynthia Nelson
Excellent experience

Ease of placing an order, communication regarding delivery, and prompt delivery. Product is everything expected! Excellent experience! 👏

5
Date of experience: Sep 12, 2025
JODY L RESSEGUIE
Great pricing and quality

5
Date of experience: Sep 12, 2025
JEANETTE BOUDREAU
Prompt delivery and really nice products

5
Date of experience: Sep 12, 2025
ELOY MARTINEZ
Explanation of all costs included

The pens were quite good, although I don't know if it was because several of them were disassembled during transit. They arrived fairly quickly, but they charged prices that I don't understand, and above all, they were a bit expensive.

3
Date of experience: Sep 12, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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