us

Name: us
Telephone: 8663333134
Rating: 4.1

4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

Average Rating

4.1

13.7K Reviews

5 Star

69%

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1 Star

15%

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TRAVIS ROBERTS Guest

7 months ago

Got the logo wrong

Date of experience: Sep 01, 2025

WENDY RANKIN Guest

7 months ago

Great quality

The pens turned out beautifully. They have a great weight and feel to them, and they write nicely.

Date of experience: Sep 01, 2025

Nicole Pearson Guest

7 months ago

Real Estate Agent

Pens is great about sending me samples and working with me to create what I want.

Date of experience: Sep 01, 2025

Mandy Clark Guest

7 months ago

Okay

Ordering was easy. Turnaround time was sufficient.The text does not look clear or crisp. It looks smudged.

Date of experience: Sep 01, 2025

Karen M. Guest

7 months ago

Fast and Accurate

Our rep was friendly and helpful. The pens we ordered for our event look sharp and the engraving looks great! Thank you!

Date of experience: Sep 01, 2025

DELROSE DOWNER Guest

7 months ago

Your customer service representative…

Your customer service representative did a wonderful job. I wasn't sure about what I wanted on my pens. But Shanice gave me ideas and choices, she was very patient and courteous and cordial. She is a great person to do business with. My pens come on time, everyone loves them and I will be doing business with you in the near future.

Date of experience: Sep 01, 2025

JO ANN SCHOFDING Guest

7 months ago

I could not find my most recent order

I could not find my most recent order, so a rep had to help me. She was very helpful and efficient.

Date of experience: Sep 01, 2025

Beautiful Savior Lutheran Guest

7 months ago

Perfect!

Such an awesome experience with Pens.com! No sooner did I place my order for personalized pens and I received a notification that they were working on the order and then, shortly thereafter, the pens were being shipped! Thank you so much!

Date of experience: Sep 01, 2025

CHRIS H. Guest

7 months ago

Exactly What I Ordered

The order was easy to make and very clear on what I was getting. I received exactly what I ordered. My only request would be able to choose the quantity of the pen colors when ordering assorted colors.

Date of experience: Sep 01, 2025

customerEarthtones Guest

7 months ago

Easy Pleasant employee

Date of experience: Sep 01, 2025

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Business Details

Protecting what matters at the heart of every home.

We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more
email customersupport@us.domesticandgeneral.com
call 8663333134
language https://domesticandgeneral.com/us