us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Mark Ilaria
Overcharged

1
Date of experience: Aug 23, 2025
Carol Brown
Everything was well done.

5
Date of experience: Aug 23, 2025
NORMA E. ROJAS
Request for Replacement

Request for Replacement: Poor Ink Quality on Recent Pens OrderCustomer Inquiry Regarding Product QualityI recently received my order of pens, but I have noticed that the quality of the ink is not satisfactory. When I write, the ink does not flow consistently and often fades away, leading to uneven and difficult-to-read writing.Given these issues, I would like to request a replacement for the pens. Please let me know the process for returning the defective items and receiving new ones.Thank you for your attention to this matter. I look forward to your prompt response.

3
Date of experience: Aug 23, 2025
sandra pearson
They are a good pen just a little…

They are a good pen just a little expensive

4
Date of experience: Aug 23, 2025
Jamie Smith
Ordering simple and fast

Ordering simple and fast. I was impressed with how quickly our custom order arrived. The pens have a nice weight to them, beautiful colors with a shiny finish and smooth writing.

5
Date of experience: Aug 23, 2025
Marie
I've been ordering from this company…

I've been ordering from this company for several years. They always do a wonderful job on whatever you want. I usually get magnetic calenders to hand out to my customers but I decided to get mini wall calendars this time. Hasn't disappointed me yet. Thank you for a good job. Diann

5
Date of experience: Aug 23, 2025
Christina
Great pens

Great pens, great customer service.

5
Date of experience: Aug 23, 2025
william gomez
Not a clear print

The print on the pens were not clear

1
Date of experience: Aug 23, 2025
Crispy Creations
awsome!

awsome! thank you!

5
Date of experience: Aug 23, 2025
Dr. Duk
Don't look for a phone number

I'm guessing the day of simply seeing a phone number and calling about your problem is over. Started a chat, and the problem was solved. Took several minutes but got it done.

5
Date of experience: Aug 23, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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