us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

So far

So far, it has been easy to renew. And I understand most of the alerts that pop up.

5
Date of experience: Aug 12, 2025
Ken Kerstein
product seems to work

product seems to work. bit harder to transfer to a new computer when the computer is replaced

4
Date of experience: Aug 12, 2025
Winston Kelly
Excellent ESET Home Security Essential is a great…

ESET Home Security Essential is a great protector of sensitive data whether financial or personal and helps promote a strong sense of cyber security and awareness amongst its user .It adds more than just an added layer of security for your important data and vital information that you access during necessity and critically important times that you need it to work for you and to work with you.

5
Date of experience: Aug 12, 2025
Maureen Pflum
ESET offers complete internet protection

Once I started using ESET for internet security, I never had any problems with phishing or hacking. From time to time I reach a website that is not safe, but my ESET program identifies it immediately. Any messages I get from them are timely and pertinent. ESET is the best security program on the market.

5
Date of experience: Aug 12, 2025
John
Order arrived on time

5
Date of experience: Aug 12, 2025
Tracy Mayes
Product was nice and it arrived on time!

5
Date of experience: Aug 12, 2025
Patty Eckloff
Dishwasher Repair

Repair man Egor was great. Friendly and efficient.Wish we didn’t have to wait so long for service.

4
Date of experience: Aug 11, 2025
Sue Stone-Walls
Not totally happy

The company and the technician were all very professional. The technician, Demonte, was polite, however he left us instructions on what to do next (reset for 10 minutes then wait 48 hours) with no follow up on whether the ice maker resumed functioning. It is still not functioning after 72+ hours, and now the company cannot service us for almost two weeks. So we are not totally happy. I would think that after a failed repair they might consider us as priority in scheduling.

3
Date of experience: Aug 11, 2025
Glen Edward Mitchell GEM
Very professional and exact description…

Very professional and exact description of what the problem was and addressed it and all is great 👍🏽

5
Date of experience: Aug 11, 2025
MARK M
Great engraving quality.

Great engraving quality.Super fast production & shipping turnaround times!

5
Date of experience: Aug 11, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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