us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Logan
The software never really impressed me

The software never really impressed me. Not only its astronomically overpriced, but the UI is bloated, constant annoying pop ups about updates and what not, and the "extra" features are not really useful, they are just there to hike up the price. Just stick to Windows Defender, guys!

1
Date of experience: Aug 10, 2025
BRIAN K PARK
I have had your service for many years…

I have had your service for many years ! I am pleased !

5
Date of experience: Aug 10, 2025
David Andersen
ESET Provides all of the services I…

ESET Provides all of the services I need.

5
Date of experience: Aug 10, 2025
Susan Johnson
ESET is the best!

I have great confidence that my internet searches and transactions are safe because I use ESET. Automatic renewal was easy. I appreciate that ESET sent notice and a reminder of the date of the auto renewal and the amount due. I recommend ESET for on-line security. I have used ESET for years and have never had a problem.

5
Date of experience: Aug 10, 2025
I had lots of pop-ups from McAfee and…

I had lots of pop-ups from McAfee and Norton which proved to be a Malware which ESET didn't or couldn't remove after several attempts. Malwarebytes found and removed it right away.

3
Date of experience: Aug 10, 2025
JT Pets
Feeling abandoned by Square Retail

After 5 years of using Uber / Doordash integration Square has told me they won't support it moving forward because I am not a restaurant. Taking away a revenue stream from me and telling me to pay someone else is the solution they offer.

1
Date of experience: Aug 09, 2025
Herb Morisse
ESET provides thorough, user friendly malware detection and quarantine.I'm happy with the spam email

I'm happy with the spam emails and malware that ESET catches, warns me about and quarantines. The icons and warnings posted to my computer screen are obvious and easily understood.

5
Date of experience: Aug 09, 2025
Mark Suardi
Old guy lament

I love your products and have purchased several plans over the years. My problem is keeping track of them, i.e what contract goes with what computer, what does overused mean , what features do I really need for my modest uses, etc.

4
Date of experience: Aug 09, 2025
MDA EXPRESS INC
Trust

Trust, and professional service, excellent product

5
Date of experience: Aug 09, 2025
Carol E Richardson, MDiv, MPH
ESET is by far the best protection I…

ESET is by far the best protection I have ever had for my laptop. Two different Previous security software programs allowed problems to occur, but I have never had any problems with ESET. As long as they maintain this quality, I will keep choosing them.

5
Date of experience: Aug 09, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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