us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Oskar B.
Excellent service

Excellent service! The customer representative helped me in a kind, effective and very nice way !!!

5
Date of experience: Aug 08, 2025
Barb
Johnson’s is very good at what he does

Johnson’s is very good at what he does. He knew exactly what the problem was and fixed it. I always if I need a repair again would ask for them

5
Date of experience: Aug 07, 2025
Anita Stringer
My experience was great

My experience was great. Once I called and filed a claim, my appointment was made within three days. I was notified the timeframe and a courtesy call when the technician was on their way. The technician name Aaron was very thorough in explaining the problem and the solution.

5
Date of experience: Aug 07, 2025
John McEachern
Well I wasn’t able to be home for the…

Well I wasn’t able to be home for the service , my wife was The technician replaced the ice maker told my wife when it gets to temperature it will make ice , we’ll 48 hours later it was still not making ice ! I checked it pulled out the tray and found that the unit was never plugged in! After plugging it in myself it has been working fine .

4
Date of experience: Aug 07, 2025
Veterans Helping Veterans Grou
2025 Reflections Wall Calendars, Full Size

Received Reflections Wall Calendars, Full Size after originally ordering Mini Calendars which came in first. Once the Large Calendars came to our attention the following month, we preferred the larger calendars and called Pens.com to cancel the Mini Calendars and order the Large Calendars. The transaction was very smooth, all went well and our organization was very satisfied with Pens.com and interacting with your associates. Thank you. Vernon Jacks, “VHV” Group Facilitator

5
Date of experience: Aug 07, 2025
Rooted Electrolysis
Square has been a seamless experience…

Square has been a seamless experience for running my business. Clients appreciate the ease at checkout and when booking their online appointments.

5
Date of experience: Aug 07, 2025
Tint On Demand
Square is the easiest and hassle free…

Square is the easiest and hassle free way to collect payments. They have many options, hand held device, phone payments and even tap to pay. Thank you for making my job easier!

5
Date of experience: Aug 07, 2025
HR Door Repair LLC
Easy to use

Square has made things just simple when taking cc payments.

5
Date of experience: Aug 07, 2025
TAL  Black Car & Limo Services
It would have e been 5Stars but I am…

It would have e been 5Stars but I am unhappy that I don’t know how to best use all the features I’m paying for.

3
Date of experience: Aug 07, 2025
Stephanie Wood
The ease in which I could renew my…

The ease in which I could renew my subscription

5
Date of experience: Aug 07, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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