us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Holmes
Steel Blue is the Go To

We love how easy it is to get help with issues IF they even happen. Our customers love the fit and the durability!! We can't say enough good things about Steel Blue! Thanks so much

5
Date of experience: Oct 22, 2025
Consumer
I was introduced to Steel Blue boots in…

I was introduced to Steel Blue boots in 2008, since then I have owned several pairs and turned several people onto the Most Comfortable boots you’ll ever take off. When o wear my Steel Blues I’m in comfort all day!

5
Date of experience: Oct 22, 2025
Glen Ubernosky
I don’t have any your boots so how can…

I don’t have any your boots so how can give you a review

3
Date of experience: Oct 22, 2025
Tina B
Comfortable

Comfortable, hold up with many wears

5
Date of experience: Oct 22, 2025
customer
Tried several times to make a purchase…

Tried several times to make a purchase with the virtual card it didn’t work. Frustrating.

2
Date of experience: Oct 22, 2025
Stephanie Huffman
I received free pens with my logo on…

I received free pens with my logo on them, I was impressed with them and the price. Pens.com has excellent customer service, I highly recommend using them.

5
Date of experience: Oct 22, 2025
Vickery Smith
Very easy to place order

5
Date of experience: Oct 22, 2025
DAWN SULLIVAN
The tariff and shipping charges are too…

The tariff and shipping charges are too high considering the pricing on the pens. I can get comparable pens much cheaper elsewhere now. I will be moving to another company because they include the freight and have great products at a good price

2
Date of experience: Oct 22, 2025
Maria Wittler
Great looking pens

Great looking pens! The staff was helpful getting the exact pens we requested and quite quickly.

5
Date of experience: Oct 22, 2025
EUGENIO SANTILLAN
Pens are okay

Pens are okay, I don’t like the idea of getting whacked by tariff charges on cheap Chinese Products,make the product in the USA and I will continue to buy them from you.

3
Date of experience: Oct 22, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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