us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

Filter Reviews

Review Time

LYNN JAX
Customer Service was outstanding

5
Date of experience: Oct 22, 2025
CAROLYN
It took 40 days for my order to come!

It took 40 days for my order to come!! This is not acceptable I missed my two events. I asked for a discount and they did not contact me or honor that they made a mistake in my order. There also was a $12 tariff added for nothing. I am disappointed in the past they were great.

1
Date of experience: Oct 22, 2025
Christin  Olson
Outstanding dedicated customer service

Outstanding dedicated customer service! Our rep was able to get us high-quality items for a vendor event with short notice, at a great price. Visitors to our booth were impressed with the items and our personalized branding. Well done!

5
Date of experience: Oct 22, 2025
ELIZABETH A BERNARD
Ease of ordering

5
Date of experience: Oct 22, 2025
SANDRA BRANTLEY
Pleased with my order

Pleased with my order. Delivery was quick from the time ordered.

5
Date of experience: Oct 22, 2025
ramon serrano
Wrong item was delivered Gel pen was…

Wrong item was delivered Gel pen was ordered

1
Date of experience: Oct 22, 2025
Great Lakes School of Music LL
Love Square!

5
Date of experience: Oct 22, 2025
Advanced Business Services
Remote payments

Square gives me the ability to take credit card payments without having to have a point of sale device. Since many of my customers are National, this helps me a lot.

5
Date of experience: Oct 22, 2025
Zach Kliot
Square is horrible

Square is horrible! We just signed up with them a week ago. Spent 3-5 business days “verifying” our business account which is still NOT done. They approved it overnight only for 1 hour later to say they need more info while holding our funds hostage. We are a new business and these funds are vital for us. Once this is cleared up, we are leaving Square! Horrible experience! And speaking to their reps are ZERO help. What a joke!

1
Date of experience: Oct 22, 2025
Tu's Convenience
I am happy with your fast response and…

I am happy with your fast response and your clear instructions.

5
Date of experience: Oct 22, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More