us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Moving Iron
Third, I'm done

First, this wasn't supposed to be put on my name, as it's not my computer. Second, I'm getting too many emails from you. Third, this survey emailed to me has a "no reply" return email, making this review my outlet to let you know how poorly this has been handled. I will not unsubscribe, but I will flag you as Spam and be done with you.

1
Date of experience: May 21, 2025
Susan Stephens
I love having this program in this security program.

I love having this program in my computer. I feel that all of my activity online is safe and secure at all times.I also appreciate the notice when I need to renew. I would hate to fall behind and not have safe and secure access to sites online.

5
Date of experience: May 21, 2025
Jason Braga
I really like ESET

I really like ESET, but it upgraded my account or I did accidentally, and it wasn't very easy to understand why or how. I repurchase a subscription, and it seems like an upgraded version, which I again it didn't seem to warn me.

4
Date of experience: May 21, 2025
CEO of C&F SW FL

Smooth, easy and it works

5
Date of experience: May 21, 2025
Kevin K.
Needed AV to work well with Nord VPN

Needed AV to work well with Nord VPN, not fight with it. After a terrible experience with Norton 360 I'm glad I made the switch. User support is responsive...so far all questions answered, plus not being pitched a new Norton product every day.

5
Date of experience: May 21, 2025
THORN HUFFMAN
Constant popups wanting me to buy a…

Constant popups wanting me to buy a subscription after I had purchased a subscription.

3
Date of experience: May 21, 2025
Barbería
The services is great thanks

The services is great thanks

5
Date of experience: May 20, 2025
Graham Watkins
Frustrated

Title: Existing Customer Treated Like a Stranger – Appalling SupportReview:I’ve been using Square for years with one machine working fine for my business. Recently, I tried to order a second machine for another business at the same address. What followed was one of the most frustrating experiences I’ve ever had with a company.Despite already being verified, Square demanded a new ID check, which repeatedly failed even though my information was correct. I contacted support—only to be told there is no email, no complaints process, and no way to escalate the issue.I’ve tried email forms, phone calls, code verifications—none of it leads to a solution. Support just tells you to try again, then locks the account. And on weekends? They’re closed.I bought the new card reader with my own money. It’s now unusable, and no one is helping. If I could send the machine back, I would. If I could warn others, I will—and this is part of that.

1
Date of experience: May 20, 2025
MotsArt
Super easy to get started accepting…

Super easy to get started accepting credit cards. My sales tripled. I started from a friend's referral and had no fees as a welcome gift. I've recommended them to a someone who wasn't tech savvy and they were surprised and pleased how easy it was to started.

5
Date of experience: May 20, 2025
Hardwick Spencer
Security Issues

I have had no security issues with my desktop computer since buying it a few years ago. Performance speaks for itself :-)

5
Date of experience: May 20, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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