Review Time
I was changed for an Eset software annual license.Did not want it so asked for a refund to my Credit CardSeems no one at Eset or the charging company know who did it. Still no refund. Got the run around so I will have to go to my credit card company and force the issue.
Seems I paid, in Mar 2025, for protection on a laptop that was wiped clean when I bought a new laptop in June 2024. This came to light when I got an email in May and June of 2025, to renew coverage. Customer service would not give me a pro-rated refund of the $91.61 I paid on 3/27/2025. Now I paid another $183.24 just last week for the new laptop. On 5/20/25, I spoke to Paul in Customer Service that said don’t pay the $183.24. Then he transferred me to Jay that said to pay the $183.24. I’m retired, on a fixed income and you guys took advantage of me. How can I get the $91.61 refunded?Thank you.24 hours you reply to contact Customer Service. Spoke to Julian just now in Customer Service. He says the payment I want refunded is more than 30 days old, so no refund is possible. I would not be in this mess if your emails refernced the specific computer eqpt in question. More of the same- screw the old folks.
Claim your business profile now and gain access to all features and respond to customer reviews.
Protecting what matters at the heart of every home.
We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.
Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.
Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more
eldoninsurance.co.uk
business.hsbc.uk
satchel.eu
fxglory.com
republic.co
april-international.com
trustlinkadvisors.com
hashup.cc
imagineliving.co.uk
haslams.net
