us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Jim Rezzarday
I was changed for an Eset software…

I was changed for an Eset software annual license.Did not want it so asked for a refund to my Credit CardSeems no one at Eset or the charging company know who did it. Still no refund. Got the run around so I will have to go to my credit card company and force the issue.

1
Date of experience: May 19, 2025
Maureen Dunne
Seems I paid

Seems I paid, in Mar 2025, for protection on a laptop that was wiped clean when I bought a new laptop in June 2024. This came to light when I got an email in May and June of 2025, to renew coverage. Customer service would not give me a pro-rated refund of the $91.61 I paid on 3/27/2025. Now I paid another $183.24 just last week for the new laptop. On 5/20/25, I spoke to Paul in Customer Service that said don’t pay the $183.24. Then he transferred me to Jay that said to pay the $183.24. I’m retired, on a fixed income and you guys took advantage of me. How can I get the $91.61 refunded?Thank you.24 hours you reply to contact Customer Service. Spoke to Julian just now in Customer Service. He says the payment I want refunded is more than 30 days old, so no refund is possible. I would not be in this mess if your emails refernced the specific computer eqpt in question. More of the same- screw the old folks.

1
Date of experience: May 19, 2025
Flour Chylde Bakery
easy to use

easy to use, affordable and convenient

5
Date of experience: May 18, 2025
Marcus Mcdaniel
Real easy application.

Real easy application.

5
Date of experience: May 18, 2025
Marlowe & Co. Tee's
Small business

Square has made running my business so easy and smooth. I've never had any issues.

5
Date of experience: May 18, 2025
Margaret Siassi
I am a very small business

I am a very small business, more of a hobby. Square let's me take Credit Cards while I only pay when I use it. It works for me.

5
Date of experience: May 18, 2025
Christopher Wilson
Love ESET

Love ESET. Unbeatable protection with no lag. Been with them for years and will continue.

5
Date of experience: May 18, 2025
So far...so good !

5
Date of experience: May 18, 2025
Tim Kohler
RELIABILITY

iT IS RELIABLE AND i TRUST IT

5
Date of experience: May 18, 2025
kristinebrecht
The gentleman with whom I spoke when I…

The gentleman with whom I spoke when I had inadvertently added an extra account took care of removing it and refunding me the additional charge. I am so happy to have your secure care!!!!

5
Date of experience: May 18, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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