us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

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Review Time

Marty mar's Appliance repair
I recommend square to any business

I recommend square to any business

5
Date of experience: May 01, 2025
Christian
Square is the most horrible platform…

Square is the most horrible platform ever. My account was deactivated for no reason. Having me give back thousand of dollers of deposit after I worked hard and had to pay my worker from my own pocket. It was a horrible lost to my company and their employees lied to me. Telling me to open another account which was deactivated too. I would not trust them with any business at all

1
Date of experience: May 01, 2025
Jose Santos
My name is Jose Santos

My name is Jose Santos, and I have been using Square for several years as a payment processor for my small business. Unfortunately, I’m writing this due to a serious and unacceptable issue with how Square has handled a recent chargeback and how I, as a merchant, have been treated.I completed a job for a customer worth over $550. The customer paid via credit card using Square, and shortly after, they initiated a chargeback. Despite the fact that I fully completed the job and provided my services honestly, Square did not protect me as the merchant.Worse, Square withdrew the funds from my account and claimed it would be taken directly from the same bank account they deposited the original payment into. However, that did not happen. Instead, they kept the funds and now are threatening me to repay them, even though I already did the work and the client received full service.Due to Square's mishandling, my client also suffered—because when I attempted to reprocess the payment, the system wouldn’t allow it. This created confusion and a late payment issue I had to fix manually.I am deeply disappointed in Square’s lack of accountability, transparency, and protection for long-time users like myself. This situation has not only caused me financial loss, but also loss of trust in your platform.If this matter is not resolved properly, I will be exploring legal options, including pursuing this through small claims court and filing formal complaints with the BBB, the CFPB, and potentially seeking out others who have experienced similar mistreatment for a class action.I expect a response and resolution immediately.Sincerely,Jose Santos

1
Date of experience: May 01, 2025
Square overall is a great partner to…

Square overall is a great partner to small or large business. Support is easy and the tools they provide are comprehensive. Specifically Square marketing has been an amazing tool. We use it for nearly all marketing and their automated marketing suite has made this process incredibly easy. Overall great service!

5
Date of experience: May 01, 2025
Cynthia O'Connor
ESET for home AND office

I have used ESET for my home computers for years. When I took my current job, I recommended that we put it on my work computer. I was hacked, here at work, about 3 years ago. Since using ESET, there has not even been a blip! Everything runs smoothly with no worries about outside bots or invaders.

5
Date of experience: May 01, 2025
Charles
Very reliable program.

5
Date of experience: May 01, 2025
Flossie
I have had ESET for many years

I have had ESET for many years. I have had 0 problems with it, which is very important to me. If I have questions, I always get a very nice person who helps me through it, also very important. The old saying, "if it ain't broke, don't fix it," works for me. Thanks for many years of worry-free protection.

5
Date of experience: May 01, 2025
TexCherie
Difficult to Use

For a novice, this software is not easy to use. I am only using the basic parts and not sure I've even done that correctly. Not sure I will continue it. If I have another reason to take my computer to a computer store, I will have them review and help me. If not, I'll probably look for something easier to use.

3
Date of experience: May 01, 2025
ChurChRock
20 plus year customer going strong

I've been using ESET security for almost 20 years. When I had to get another computer because of a horrible virus I purchased ESET. I have never had any more problems with security or viruses since using Eset. I recommend ESET every chance I get to help people get the computer security and banking security they need.

5
Date of experience: May 01, 2025
Kenneth Koehler
It is quick and easy when it alerts me…

It is quick and easy when it alerts me of questionable materials being sent.

5
Date of experience: May 01, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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