us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Barbara
Mines

Mines, was just Renewed and it is still Awesome! Except, that when I log out, it states that it is still updating new Items and doesn't turn off right away!

4
Date of experience: Apr 25, 2025
Brian Osborne
I have used this product for a few…

I have used this product for a few years and have never experienced any problems.Peace of mind is important when a significant amount of money goes into a fast and reliable computer.

5
Date of experience: Apr 25, 2025
JAMES HEFFERNAN
ANNOYING POPUPS!!!!!!!!!!!!!!!!!

I KEPT GETTING NOTICES STATING THAT EITHER NORTON OR NCAFEE SECURITY WILL EXPIRE IN A FEW DAYS! I NEVER HAD EITHER. I TRIED TO DELETE OR CANCEL THE ANNOYING POPUP. I WAS NOT ABLE TO DO SO UNTIL I WENT INTO SETTINGS. I DO NOT KNOW EXACTLY WHAT THE CONSEQUENCES ARE FROM MY ACTIONS!

1
Date of experience: Apr 25, 2025
SUZANNE PETRICK
The Customer service is very helpful…

The Customer service is very helpful and patient.

5
Date of experience: Apr 25, 2025
Captain David Mays
As an eighth track tape individual…

As an eighth track tape individual living in this updated MP3 world the ease and simplicity was the only thing that I was looking for THANK you

5
Date of experience: Apr 25, 2025
Steven Brieske
I would like to return it

I would like to return it. Live in Chicago. Is that doable

4
Date of experience: Apr 25, 2025
Pezmorexpress
Good very Good

Good very Good

5
Date of experience: Apr 24, 2025
Mandy McLean Couch
Absolutely the worst customer service…

Absolutely the worst customer service ever! Apparently Square bought Weebly and when I tried to log in, weebly made me link to a square account. Square then couldn’t verify my identity (whatever that means) so they locked me out. I spent over an hour and half with customer service and went through 7 agents just for them to say well we can’t do anything. You have to make a new account and a new website. I spent months making that website and now it’s all gone. I’m absolutely livid! I will never ever use square in my life.

1
Date of experience: Apr 24, 2025
Willie Porter Jr
The product performs very well.

5
Date of experience: Apr 24, 2025
Bernard Hester
I am 94 years old and without the help…

I am 94 years old and without the help of a daughter I could not have done this. I had assumed that by merely paying your fee everything would automatically be upgraded.

4
Date of experience: Apr 24, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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