us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Narantsetseg Sarankhukhuu
Good quality

5
Date of experience: Apr 22, 2025
Felicia
Ordered 6 shirts, 1 damaged.

I ordered 6 shirts, but 1 of them has 4 holes in it. It looks like it was punctured with a sharp object.It's so inconvenient that I have to go downtown to exchange it. Would be nice if someone could respond to this.

1
Date of experience: Apr 22, 2025
Ready
Square Changed Us

Square has assisted my business in so many ways. Ease of invoicing, communications with customers, tracking, CRM, payments, and best, business loans.

5
Date of experience: Apr 21, 2025
Mimi
Square is great for small business!

Square is the best thing to ever happen to small businesses. It is efficient online and generally works without a hitch. I had a hitch and Thelma got me straightened out. Love it!

5
Date of experience: Apr 21, 2025
Ruth-Altagrace DOMOND
Square abruptly deactivated my account…

Square abruptly deactivated my account which is at first approved. I don’t think it’s the best app for people that just have a small business. They don’t trust small business owner and they don’t give you any explanation about the decision neither what should you do to avoid that kind of situation if you decided to open another account with them! THAT WAS A REALLY BAD EXPERIENCE!!!

1
Date of experience: Apr 21, 2025
Wade Canfield
Great app if you’re into financial bondage

As a well known brand with reputation, I trusted square right off the bat. I am a business start up doing commercial equipment repair. First transaction around $1200, no issues. Next few were around a hundred, another $1200, a couple hundred, about 7 transactions total all going well, and then… a client who owned two locations, paid separate invoices back to back and square froze my account. Told me they just need to make sure I’m me and would only take a couple days. I then wake up to an email they they have deactivated my account. No reason why. No resolution. Called them, same answer, won’t say why, no appeal process. Fine, pay me the money my client paid to me and I’ll go elsewhere right? Nope. My options? Wait 90 days for funds to release (Google about this yourself, turns out it’s often much longer than 90 days and the only resolve is to complain online to enough public forums someone will care and give you your money. Or 2… refund your client and ask them to pay you through a different invoice system.Being a startup, I needed my funds… how f**kin embarrassing to have to call up a millionaire and tell them your card processor closed your account and you need to refund and recharge them (luckily he did, but haven’t heard from that client since). Use anyone else… a guy on the corner with a long coat that promises he is good for it would be more trustworthy… just don’t use square. They will bend you right over and ruin both your finances and reputation and make you call them and ask why so they can tell you “shhhh. Quiet down now. That’s none of your business”. Personally I chose QuickBooks, so far it’s been fine. For those wondering as I would, yes I’m legit. Registered LLC, IRS issued EIN, business banking accounts, all of it. Thank you square, for making my first, and most actively in need client, be wary of doing business because of a shady feeling about their finances I had to give them to keep my income coming in and business startup afloat.

1
Date of experience: Apr 21, 2025
William J Agee
Have the gamer mode in program....it…

Have the gamer mode in program....it eliminated all my problems with anti-virus interruption and causing my laptop to LAG to the point I could not play Ever Quest. Awesome product and goodbye to all the others especially McAfee!

5
Date of experience: Apr 21, 2025
JAMES
MISSING ESET PROGRAM

APPEARS ESET PROGRAM IS GONE OR INACTIVE.HAD RESET MY COMPUTER TO ITS ORIGINAL START UP SEVERAL WEEKS AGO. DO I HAVE TO RE-INSTALL THE 3YR HOME SECURITY PROGRAM ON MY ACER WINDOWS COMPUTER ?

2
Date of experience: Apr 21, 2025
Robert Elliott
trying to install eset on a newer…

trying to install eset on a newer computer that has some old eset files on it , can't remove eset from old computer it's gone. been going around in circles for 3 hours just deleted pc from eset will try tomorrow to install eset NO BODY TO CALL AND ASK QUESTIONS, ESET USED TO HAVE A PHONE NUMBER I GUESS ITS BEEN DISCONNECTED !!!!

1
Date of experience: Apr 21, 2025
Phil S.
Three years with no attacks

For more than three years with ESET, I never had a virus or malware attach on my PC. When I used Windows Defender, I would get such attacks tow or three times yearly. ESET is a great product.

5
Date of experience: Apr 21, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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