us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

Filter Reviews

Review Time

Kansas Court Reporters Associa
I’m furious with Square

I used Square for our 2-day convention. It wasn’t until I got home and wasn’t getting the amount transferred that I started looking into this and had a chat with one of your representatives. As it turns out, they were entered as cash transactions, which I had no idea even existed, and I don’t even understand why you would even have cash transactions when Square is used to take credit or debit cards. Most of the people did not want a receipt, so I have no names or numbers attached to it to contact them. On top of that, once I realized all this from the chat about this, they said the Cash button is at the top of the list. Why would you have cash at the top of the list for someone who’s taking credit cards? Further, when talking or chatting with the representative, I asked if I could print off the chat we were having or how I could print it off and was told that there is no way to do that. I asked to speak to her superior, and I was denied that request. So, yes, I am livid with Square right now with over $1000 that our association has lost because of this.

2
Date of experience: Oct 11, 2024
Yashira Rivera
Great service easy to manage and…

Great service easy to manage and organize

5
Date of experience: Oct 11, 2024
Charlie P's Fish & Wings
It’s a honor to be apart of the square…

It’s a honor to be apart of the square team

5
Date of experience: Oct 11, 2024
Grace Wanner
DO NOT USE IF YOU ARE A SMALL…

DO NOT USE IF YOU ARE A SMALL BUSINESS!!!! We are a wholesale distribution landscaping company and used Square to process our first credit card transaction with a client. Square then asked us to provide additional information about our business, no problem. We provided invoices, certificate of formation with the Secretary of State, and additional documents. Square then sends me an email at 3 am notifying my account has been deactivated, and they are holding the almost 4k in funds for the next 3 months or I can refund our client (the client I gave physical goods to). But here's the kick - if I refund the client, Square is STILL going to keep their cut of the money. I now have NO way to pay my contractors, and will have to take out a loan and pay interest. Square has COST ME MONEY. This app claims to support small business, but has instead completely screwed my small business and ruined us. Thank you.

1
Date of experience: Oct 11, 2024
$Skeembull
Working with square changed my life…

Working with square changed my life with helping me grow my business,Showing me that it’s opportunity to becoming a boss highly recommend🤝👏🏾

5
Date of experience: Oct 11, 2024
Jofanny Brito
Shipping was quick and easy

5
Date of experience: Oct 11, 2024
Mamadi best driver
VIP TAXI

Take care the coustumers like your parents.Mom Dad Wife children and Freinds.

5
Date of experience: Oct 10, 2024
Happy Biz Owner
Square offers the best in customer…

Square offers the best in customer service and quick resolution on all matters! They really take the time to assist, at all times;)

5
Date of experience: Oct 10, 2024
Cally Lawson
MASSIVE price hike!

After being with Weebly and Square for years, I was shocked to get an email informing me that the annual cost of my website would more than double. It is too expensive for the size of my store. There was no option to downgrade easily. However I did manage to cancel the expensive plan and downgrade by asking customer service to do it for me, they were very helpful. I now have the basic plan for one month while I consider my options. I am thinking of maybe moving to GoDaddy, I like the fact that they integrate with Etsy and the site seems easy to use. The top plan is less than I was previously paying with Weebly. Perhaps Weebly is trying to get rid of small businesses by pricing so high now.

3
Date of experience: Oct 10, 2024
Tina Hilmen
Exceptionally nice hoodie

A exceptionally nice hoodie. Super soft and just heavy enough without being bulky. Love the gold zipper and eyelets and the contrasting logo. I do wish the website made it more clear as to what sizing you’re selecting from (e.g. US or UK). It’ll reference “model is wearing size xxUS/yyUK” but that just left me feeling unsure as to which I was ordering! I probably just overthought it…

4
Date of experience: Oct 10, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More