us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Terry Plue Kazimir
Tech was supposed to be here at a…

Tech was supposed to be here at a certain time and day, never showed up or called, trying to get an answer is like swimming to the Pacific Ocean!!! Big hassle on the phone to reschedule my appointment!! Have to wait 4-6 days to even make another appointment!! Hopefully they come through! NOT HAPPY!!!!

2
Date of experience: Oct 17, 2025
ROBERT FRISBIE
Hats

The ease of use

5
Date of experience: Oct 17, 2025
Santina
Easy and convenient!

Easy and convenient!

5
Date of experience: Oct 17, 2025
Matisha
Instant result

5
Date of experience: Oct 17, 2025
Theresa
I am thoroughly pissed off at this…

I am thoroughly pissed off at this company for taking my money for a purchase that was not processed by SHEIN it was canceled by SHEIN, because it timed out. I have not received a refund and they have taken two payments out of my bank account, and have not canceled the transactions for the future.

1
Date of experience: Oct 17, 2025
Melanie
It was easy to download the app and…

It was easy to download the app and simple

5
Date of experience: Oct 17, 2025
Mrs.Keki Mack
Pleasantly Surprised

Pleasantly Surprised, not a ton of questions and a lot of merchants accept this plan , I’m pretty new but I’m excited giveto it a try

5
Date of experience: Oct 17, 2025
Gregory
Great help in hard times.

5
Date of experience: Oct 17, 2025
David
Very quick and easy

5
Date of experience: Oct 17, 2025
Joshua
They made it quick and easy to get the…

They made it quick and easy to get the item I was looking for plus the payment process is simple what more could you ask for they do what they can to help you get what you want

5
Date of experience: Oct 17, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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