us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Jennifer Scurlock
Easy to use and understand

Easy to use and understand

5
Date of experience: Oct 17, 2025
Larry Wanless
Bad Delivery

Happy with the pens, price was good also. When I received the pens, I opened the first plastic bags and there were a hand full of pens that weren't put together. The tips were unscrewed. As i started pulling them out, most of the tips were barely screwed in and then inks, springs and little white plastic pieces started popping out of all the pens. I had to dump everything out, re-assemble them and make sure they were all screwed in tight.

3
Date of experience: Oct 17, 2025
Esther Walker
Customer service

Great product and service.

5
Date of experience: Oct 17, 2025
DAVID ELLARS
The printing on the pens was not the…

The printing on the pens was not the size on the proof and what I emailed the associate that was incorrect. They said it would be like the on the proof, very disappointed!!

1
Date of experience: Oct 17, 2025
CATHRINE RANDOLPH
The Pens Company does great work.

I did my order, it was very easy. My order was delivered within a couple of weeks. Very satisfied.Thank You

5
Date of experience: Oct 17, 2025
Bobbie Sharpe
I received what I ordered the process…

I received what I ordered the process was easy and it was delivered in a timely manner. Thank you.

5
Date of experience: Oct 17, 2025
Katherine
Good product

Good product. Kind of wished I could have made the graphics prettier.

4
Date of experience: Oct 17, 2025
Kenji Omori
I received 57 calendars and 65…

I received 57 calendars and 65 envelopesI paid for 65 calendars

2
Date of experience: Oct 17, 2025
Mark Walker
The pens came out great !!

The pens came out great !!

5
Date of experience: Oct 17, 2025
Dana H
Excellent product and my sales rep is…

Excellent product and my sales rep is SammyJo is great! Keep the samples coming!

5
Date of experience: Oct 17, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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