Review Time
I went to the Disney Springs location & the customer service was EXCELLENT! Staff, was friendly, available,& professional. I really appreciate how my clothes were carefully folded at check out. I really hate to see my clothes just throw in the bag, which happens at too many stores these days.
I’m really bummed because this was my first time purchasing from SuperDry and the experience was extremely disappointing. I ordered 2 items based on the sizing recommended on their site. When they arrived, they were way too small. I paid to return the items back (I’m in the US) and get a new size of both, but they were out of stock of one of the items so I was refunded. I tried to reach out to cancel the second item (it was just an add-on) and their site is basically just run by bots. I couldn’t get a hold of anyone or get this change taken care of. Not the type of customer service I expected.
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Protecting what matters at the heart of every home.
We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.
Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.
Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more
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