us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

Filter Reviews

Review Time

customer
Very easy to use

Very easy to use

5
Date of experience: Oct 13, 2025
KRISTIN WYNN
The website was user friendly

The website was user friendly, the products were priced reasonably, the product arrived faster than expected and the product was a high quality.

5
Date of experience: Oct 13, 2025
CHARLOTTE JOHNSON
Genuine delivery.

Genuine delivery. Bright review of ordered products. Making orders easy.

5
Date of experience: Oct 13, 2025
Susan Ng
I was disappointed with my recent…

I was disappointed with my recent orders, i informed your staff that i need the items by 10/5/2025 for promotion at one of the biggest important event for us, and i was promised that it will come ontime. but, all items came a week later which it's all sitting there now. I need an upfront answer, if you can not meet my deadline, let me know upfront, so I can plan accordingly.

2
Date of experience: Oct 13, 2025
DEBBIE
FALSE ADVERTISING.

FALSE ADVERTISING.The product imprint was much smaller than the sample provided. Was told by customer service that the imprint size I received is what they can do.

1
Date of experience: Oct 13, 2025
Rudy Perez
Great quality

Great quality, exact color we were looking for. Very happy with our order.

5
Date of experience: Oct 13, 2025
Brenda Fenton
They offer many options and I select…

They offer many options and I select the best for my business. I received my order in record time!!

4
Date of experience: Oct 13, 2025
Mary Beck
Easy ordering and the order was shipped…

Easy ordering and the order was shipped to me timely.Everyone loves the pens.

5
Date of experience: Oct 13, 2025
Carol S
We received another business's order…

We received another business's order instead of our own. I called, then I sent pictures and it's been 4 business days and we have yet to hear back on what to do and when we will get our order. Not a huge deal, but all it takes is an email to let me know someone is handling it.

1
Date of experience: Oct 13, 2025
customer
The products are well made and the…

The products are well made and the personalizations great. Prompt delivery.

5
Date of experience: Oct 13, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More