us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Dave Graf
Appreciate the efforts made by Pens.com.

5
Date of experience: Oct 13, 2025
Paul Eby
The print was cloudy not as crisp as…

The print was cloudy not as crisp as the example that was sent. Also, most the black notebooks were smudge. Nothing like the sample that was sent to us. You guys need to do better. We should have received a product that was like the sample.

3
Date of experience: Oct 13, 2025
PHILIP NABLE
You have false advertising by not…

You have false advertising by not putting in that tariff fees are additional I will now have to request an itemized quote before ordering again

2
Date of experience: Oct 13, 2025
RAE ANN SPURLOCK
Late order and no Explanation after multiple calls and promises

We did not receive our order until a week after we expected it. We needed it for an event. Each time I spoke to someone on the phone about it they were very helpful but didn't understand why it wasn't sent. They told me they would take care of it and overnight it if necessary to get it here. I never heard anything about it and called again and was told they would call me back to let me know (I even gave them my cell number). I never heard anything again. They came regular mail a week after my event. No explanation, no apology and no discount for not being able to use them as intended.

2
Date of experience: Oct 13, 2025
Jennifer Culpepper
Great bags

Great bags for our customers at a great price. Received quickly.

5
Date of experience: Oct 13, 2025
TRENT COOK
Great, reliable product and services.

Excellent product with a diverse range of options, simple ordering process, and quick delivery.

5
Date of experience: Oct 13, 2025
The Wig Room
I love that I can run my whole business…

I love that I can run my whole business through square! they make pay role and tax season easy, tracking my inventory and also taking appointments!

5
Date of experience: Oct 13, 2025
Jane Ordway Carman
I am liking ESET.

So far, so good. Easy to set-up. Read great reviews.

5
Date of experience: Oct 13, 2025
Kenneth
I trust ESET.

5
Date of experience: Oct 13, 2025
Wm Steve
I stay with Eset because when other…

I stay with Eset because when other computers (friends) are getting viruses mine does not. I wish Eset would give discounts to long-time users.

5
Date of experience: Oct 13, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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