us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Sam T…
So Far So Gooood!

4
Date of experience: Oct 19, 2023
SANDRA SCOTT
Worst customer service on the planet!!!

Clothing was never delivered to my son who is critically ill. I spent a total of almost 2 hours trying to reach customer service, but you apparently have none!! I finally contacted my credit card company and canceled the payment. I could not be more disgruntled!! Also the order clearly gives my son's name and PO Box address. Your bill shows that it was then sent in MY name! It did not arrive in either name.

1
Date of experience: Oct 19, 2023
Tony Abraham
Beware! $$$ shipping and return!

I wear a medium and ordered a medium and it was too small and I’m angry I had to pay shipping both coming and return. NEVER AGAIN

1
Date of experience: Oct 19, 2023
joe garcia
I will no longer shop at…

Unfortunately I will no longer shop at Superdry. Their clothes are made for skinny men or small men with no muscles. I use normal large sizes. But at this store their large is too small around chest and arms, an XL would make arms way too long.

1
Date of experience: Oct 19, 2023
Xiang Yu
excellent!

5
Date of experience: Oct 19, 2023
Jennifer A
great items

great items, super fast shipping

5
Date of experience: Oct 19, 2023
Phanindrakumar Gurana
So good.

So good.. perfect fit

5
Date of experience: Oct 17, 2023
Tom Mulholland
Deceiving

Deceiving, we signed up for Square because we had a client who wanted to pay via credit card and we had never accepted credit before. It said we would receive the deposit in 1-2 days, however 2 days after I took the payment of a large amount (i'm in construction business) they then told me they needed to verify 15 different things and once completed it will take another 1-3 days before they will release my money. We are no 5 days from signing up and they are still holding my money. They wanted bank statements and a bunch of other stuff after the fact that i signed up and took payment. Not to mention that they aren't very helpful until you sign up. They should tell you up front that there is a verification process that can take 5-7 days before you sign up and that your money may be tied up for that long. The verification process should be done before being able to accept payment so this doesn't happen to other people! Very frustrated square is holding my client's money and I need it in order to place an order for her materials for a job i need to do for her.

1
Date of experience: Oct 16, 2023
roberto
I'm waiting for my result on my new…

I'm waiting for my result on my new card.

5
Date of experience: Oct 16, 2023
Freddy Mullor
Fast delivery and excellent prices.

5
Date of experience: Oct 16, 2023

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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