us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Mario
Not expected from SuperDry!

The swim shorts I just bought are falling apart ofter one wash. Where did the quality control go!

1
Date of experience: Oct 10, 2023
Janell Payne
I never received my purchase.

1
Date of experience: Oct 10, 2023
Sadat Johnson
Great apparel BS fees

I’ve been a BIG fan of Superdry for 10 years here in the US.PROS: The quality, materials and styles are truly unmatched.So much so I wish you’d bring back certain styles.CONS: I’ve seen a lot changes regarding the elimination of free shipping and returns.Also I noticed that I’m now being charged a conversion fee for purchases.I truly hope you can find a better solution.

3
Date of experience: Oct 10, 2023
Omar
Bought a hood down vest

Bought a hood down vest. Couldn’t be more happy. It’s the coolest looking best and keeps me warm and has a good.

5
Date of experience: Oct 10, 2023
PRECIOUS ADEDIRAN
wasted time money and energy ..

I bought my jacket online and I go in the store to return in for a smaller size to fit. There’s only one store in Chicago… I go all the way to the store just to be told I can only return in. I can’t grab the size I want from the store because of logistics , so I gotta order it all over again and do the process all over again. Superdry get it together because I just wasted my money , time and energy. You need to get better at communicating that you can’t do online exchange with in store products …

1
Date of experience: Oct 09, 2023
andrew hsu
Very quick and very good service.

Very quick and very good service.Received a product I purchased online very quickly. Much quicker than expected. It didn't fit so I returned, and the return happened very quickly and my exchange got processed and is already on its way back to me all within a week. Super excellent. Super dry

5
Date of experience: Oct 09, 2023
My Vu
I didn't receive my order I did contact…

I didn't receive my order I did contact the delivery but no respones

1
Date of experience: Oct 09, 2023
Helen Geoffre
Great quality good price

5
Date of experience: Oct 09, 2023
Qamae Abdi
Quality of products is off the charts

The coat fits perfectly!

5
Date of experience: Oct 09, 2023
Torollc
good price fee

nice app for busines

5
Date of experience: Oct 08, 2023

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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