us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Emma L
Wonderful jeans and good quality too

5
Date of experience: May 30, 2023
Maria Bennett
Nice styles

Great selection of online items, and I love the styles and fit. Well-made, warm jackets. Good sale prices also.

5
Date of experience: May 30, 2023
Neeraj Agarwal
Awesome fit

The fit of all 3 polos is very good. They look very slim as well

5
Date of experience: May 30, 2023
Alejo Alfonso
Excellent product.

5
Date of experience: May 30, 2023
Daniel
Great products

Great products, high quality, good fit and fast shipping.

5
Date of experience: May 30, 2023
Evison Zwane
I placed an order and after i did…

I placed an order and after i did checkout i realized that i did a mistake on my delivery address and i immediately sent an email to the customer service telling them that i did this and this now here is my correct delivery address and no one responded back to me then when i got an email thay my order has been dispatched i had to go again to the customer service platform i had to try to talk to the live consultant who then told me that someone spoke with mw and they told me that they cannot change the address yet i waited for more than 5 days and during that period no one communicated with me, I do shop with superdry but this was such a disappointment i had to ask for a refund and they told me that they will refund my delivery fee of which till today i didn't get... my wardrobe is superdry but with the service i got i got so so disappointment i think on your online shopping you should give people and option to correct the address other than to email you guys and you don't respond on time...Now i cannot purchase anything that i wanted i cannot find my sizes and the 30% off promotion is no longer there, I tried to purchase some few shirts i cannot find my perfect size ....

1
Date of experience: May 29, 2023
Nikola
Quick delivery.

Quick delivery.No mistakes with order.The only bad thing is that you are struggling sometimes with big sizes.

4
Date of experience: May 29, 2023
JJav
Not Comfortable, Rub on Foot, Not a Good Fit, Poor Internal Padding

Not all that comfortable at all, the only thing that make them somewhat comfortable is the insole and a rubber section below the insole on the heel section. You could effectively buy a decent insole for any other cheaper boot and get the same result. The main reason I bought these were for the zip, however they were too uncomfortable for me and these are the reasons why.1. The underside of the lace up section is poorly padded, especialy at the bottom end, so the stitching and leather rubs on the upper foot.2. The steel toe cap is padded but i'd say it could be improved as again it can rub on the foot when toeas are fully bent whilst kneeling.3. Back of the heel section is not padded at all has a hard section rubs against heel, most of the cheaper boots are padded at various supportive points including back of heel.4. lack of key padding and posssibly also a trangely wide ankle section means your foot ends up sliding around and is not a comfortable fit, ynless wearing thick pair of socks and strangle tight the the laces from ankle up.These are the major defects that I have noticed , having normally bough boots for around £20 -£40 which I found were ok for a few hours a day, I was recomended these as being comfortable, I expected much better quality , fit and comfort at at £120 price mark, but sadly they were not all that and I had to re-sell them at a loss, I should add that they are also heavy. I have found much better boots that dont require break in and are comfortable with no issues, the V12 range are much better boots , I have not had any of the above issues and require no break in and the added advantage of being waterproof and they also come with a 200 day guarantee.

1
Date of experience: May 28, 2023
LAS VEGAS MEDICAL CENTER
Seems company policy may be to build…

Seems company policy may be to build your credit up and then take out a loan on your account so they can seize your deposits. NO ONE knows who took out the loan or where it was deposited. It must be an inside job

1
Date of experience: May 28, 2023
Camila
My husband loved the t-shirts

My husband loved the t-shirts! Great quality.

5
Date of experience: May 26, 2023

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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