us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

I never received my order

I never received my order. I reached out to the company who stated they would refund me in 24 hours. I waited 2-3 days and the refund never arrived. I had to open a case from PayPal to get their attention. The company claimed I changed the address of delivery but the tracking number, which I did not receive even after asking for it multiple times, does not mention a change of address nor do I live at the address mentioned by the company!

1
Date of experience: Apr 17, 2023
Adam Schulte
All parts for the order

5
Date of experience: Apr 14, 2023
Boby Mathew
Size does not match with any other…

Size does not match with any other brand size. I use large size from all other major clothing brands. In Superdry not even XL is not fitting for me.

2
Date of experience: Apr 14, 2023
Ryan Sebastyan
Softest sweatpants I've ever felt!

5
Date of experience: Apr 14, 2023
Terrence Gross Jr.
Highly Satisfied

Great fit; great quality and fast shopping

5
Date of experience: Apr 14, 2023
Mary Barnes
I did not receive one of my orders that…

I did not receive one of my orders that I am now paying for and I am unable to speak to a live person

1
Date of experience: Apr 13, 2023
Richard Gentry
Great shipping service

Great shipping service, fast

5
Date of experience: Apr 13, 2023
OSK104
I like your style and quality of cloths.

5
Date of experience: Apr 13, 2023
Charles Graves
They will hold your funds forever dont…

They will hold your funds forever dont use square.My $16k stuck inside square from 10 months.However they mentioned 90 days holding period.Tried to contact them via call email and chat but nothing happened.

1
Date of experience: Apr 12, 2023
Best to shop in store

Online customer service not very communicative. Product was an odd fit, yet I have to pay for the return.

3
Date of experience: Apr 12, 2023

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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