us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Odell Jackson
Fast delivery

5
Date of experience: Apr 03, 2023
Valerie Del Grosso
The quality is amazing and the designs…

The quality is amazing and the designs are so unique.

5
Date of experience: Apr 03, 2023
Claudia Giusti
Good product, perfect shipping

Good product, excelente timing in shipping

5
Date of experience: Apr 03, 2023
Sara Miller
Great Experience

Online ordering was very easy. Shipping and delivery were amazing; I ordered on a Friday and everything was delivered the next Wednesday, less than a week later!

5
Date of experience: Apr 03, 2023
Daryl F.
The coat was quality material and…

The coat was quality material and shipped super fast!

5
Date of experience: Apr 03, 2023
Yanet Graupera
Good deals

Nice clothing

5
Date of experience: Apr 03, 2023
Lyubomir Detchkov
The brand is great, but the size is incorrect.

The brand is great.I wanted to replace my old Superdry jacket; however, I forgot that the Superdry XXL does not correspond to the USA XXL.So, I ended buying XXL size, the largest offered on their website.It was way too small.I couldn't find a way to return it. That's why - only two stars.------------Last time, about 4-5 years ago,I bought my Superdry jacket in a store and 4XL was the Superdry size corresponding to the American XXL.

2
Date of experience: Apr 03, 2023
Juan R
Good product, disappointing customer service

Went to pick up my order from the Glendale Galleria store and the manager was really dismissive. Once they had given me my order (in a dirty mailer) they made me feel like now that I had no business with them that I should leave. I also requested a price adjustment since they gave me 20% off but when I checked the website it was 25% off. The manager said they don't do price adjustments and to come back with my order unopened, unused, with all the tags and then maybe they can give me the discount.

1
Date of experience: Apr 03, 2023
Rocco
SteelBlue Zipper jam, hardly used.

Purchase SteelBlue Boot and hardly used them. Then the Zipper jammed open on one boot. The other boot Zipper is starting to slide badly so it will most likely jam soon I suspect. SteelBlue did not even want to look at the boot and said it only has a 6 month warranty. Not sure how SteelBlue can keep tabs on their quality if they don't even considering inspections a fault of a boots that has hardly been used.

1
Date of experience: Apr 02, 2023
Ben Winsor
Love Superdry

Love Superdry. High quality, great fit, fun colours. Ace 👌

5
Date of experience: Apr 01, 2023

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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