us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

jose perez
good material and good service

good material

5
Date of experience: Mar 29, 2023
Allison Wakeland
I signed up as a Steel Blue VIP and won…

I signed up as a Steel Blue VIP and won the best pair of work boots I have ever owned! And they are purple! These are so comfortable and cute. These boots support my ankles while walking my 7 acre property and my feet aren’t killing me when I’m helping with the clearing and working the plant nursery. Love my new Steel Blue Boots!!!

5
Date of experience: Mar 28, 2023
Avigail Adam
square does not care about their customers so better to stay out

A few years back Sqaure used to really care about their customers. If by providing protection against disputes from scammers or just an amazing all around customer service experience. Unfortunately this is not the case any more. Terrible customer service. They don’t seem to care about the satisfaction of their customers. We will be leaving and looking for another provider. Before you get into them- know- they will not care about you once you are in, so better to not even start. Do yourself a favor- find another provider that will charge less and care more.

1
Date of experience: Mar 28, 2023
Nabeel S
Shopping the latest Superdry styles…

Shopping the latest Superdry styles online was easy and quick. Shipping was fast. The quality of the product is well worth the wait, I’ll definitely order again!

5
Date of experience: Mar 28, 2023
Lisa Paschke
Fast shipping, cute tee

Fast shipping, quality product. Attempted to contact customer service to confirm sizing received response that if I send an email I might receive an email response in a month. Luckily the sizing worked out and the tee is adorable.

4
Date of experience: Mar 28, 2023
J. P. G.
Old Stank Providin The Info on Superdry

I’ve never had a bad experience with this company. The clothes last forever (not literally, but maybe). They do more than the run-of-the-mill colors and pattern designs). I pay a little more, but I get a lot more back in quality, fast shipping times, color combos, patterns and clothing life…well worth it.

5
Date of experience: Mar 28, 2023
Ebony Gonzalez
I received the wrong size clothes

I received the wrong size clothes. I had to pay to ship back. I have yet to receive an exchange and it appears I may just receive a refund. I placed a new order and again, I received the wrong sizes. How do you mix up size 8 for size 16. Pay attention. I ordered online

1
Date of experience: Mar 28, 2023
A.Pire
I went to return 2 jackets I paid for…

I went to return 2 jackets I paid for online. I did not receive the refund but the store has the record of the return.Customer service is only available online and its an long distance call.

2
Date of experience: Mar 27, 2023
Not good

1. I never get the bag2. Your store is not available for pickup in the evening 3. I can’t drive to your store time by time, it spends too much time and gas money

2
Date of experience: Mar 27, 2023
Danphuong Tran
Excellent 👍👍

5
Date of experience: Mar 27, 2023

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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