Review Time
The sales tactics were overly aggressive. There’s no way to manage my account independently or cancel the subscription. When I asked the technician to stop auto-renewal, he continued to pressure me. I had to insist on immediate cancellation. Although they addressed my initial issue, it took an additional 45 minutes due to unnecessary system updates.
The sales pressure was overwhelming. There’s no way to manage my account or cancel the subscription myself. When I asked the technician to end the subscription to avoid auto-renewal, he kept pushing me to reconsider. I had to be quite assertive to get it canceled immediately. They did fix my initial issue, but it took an extra 45 minutes because of system updates I didn’t request.
After being a long-time customer, I just canceled my subscription due to their poor record management. I initially signed up for both services for one year, but when I called for assistance, they only acknowledged one of my subscriptions. This isn’t the first time I’ve faced issues with them. I even had to report them previously to resolve a similar problem. I’m fed up with their practices and have ended all dealings with them.
I paid for a year of support, but now I can't find a login page without entering my credit card information. Trying to call for help only redirects me to sales pitches, leading to frustration. I feel scammed and would advise against using their services.
The support and customer service are exceptional. I've had numerous major issues over the years, and they've resolved them all. They handle everything from printers to malware removal. It’s rare to find such knowledgeable professionals. Thank you!
I purchased a subscription and was billed again without my consent. After calling to cancel, they only canceled part of my subscriptions. I faced long wait times and was repeatedly placed on hold. I've successfully canceled everything now, but it seems their practices may violate consumer protection laws. I intend to report them to the authorities.
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USTechSupport techs are highly trained, patient and quick to resolve most complex technology issues. Our techs will help you remotely without visiting your home or business. You don't have to wait in line or set appointments. We're committed to your complete satisfaction with our service. If you're not 100% happy, we'll do whatever it takes to make it right.
