Name: vagupdate.com
Telephone: +12014799596
Rating: 3.2

Wedet Lukan Guest

I have requested a refund after they gave me a useless update file for 88$ for updating and solving

I have requested a refund after they gave me a useless update file for 88$ for updating and solving absolutely nothing ever, no glitches has been fixed, no system changes at all, NOTHING, after i asked him for refund they start saying bad words and racism for the jewish community, ( they think i am jewish cause i am fron israel ) I am not jewish but this is absolutely disgusting reply from a employee working in company, I WILL POST THIER REPLY, i wishh i can post images to show it,

Me:Please send me a proof of the refund.

Vagupdate:We will not spend even 1 more second for you. We have issued refund. You will get it within 3-5 days. Contact your bank for details.

Me:😂😂😂😂😂😂😂😂
Me:I didn't get something from me, everything was from your fake file.

Vagupdate:Listen idiot Jewish. You know nothing about how e-commerce is working. You have accepted terms of business before the payment and during registration to our website. This is a legal contract in law. Terms of business says if you have downloaded the file and installed you do not have the right to ask for a refund. You have downloaded the file, installed it. So you have no right to ask for a refund. But we have submitted your refund due to a customer request. Because you have reported you are unhappy. Ok no problem we do not need your money. We are not a scammer and thief like your jewish community. Now please shut up and do not waste our time anymore. You have zero IQ to understand the situations. Do not waste your time as well. You have been banned from using our services anymore. Now enjoy your cheap useless skoda car.

Me:Am not jewish😂😂
Me:Noo please 😂😂😂😂
Me:I forgot to tell you i got Bmw 2021 too 🤣

Date of experience: Feb 15, 2026

Jure Zgorelec Guest

4 months ago

Great service

I bought the firmware but had some trouble installing it at first. The support team was awesome — after a few tries, we finally got it installed. Now the issues with Android Auto disconnecting and Bluetooth lagging are completely gone. Thanks again!

Date of experience: Oct 29, 2025

Louie Aaen Guest

4 months ago

⭐️⭐️⭐️⭐️⭐️

Excellent service from Vagupdate!I had an issue with my VW radio not playing any sound. VW claimed it needed extensive troubleshooting, but Vagupdate quickly created a file that brought the sound back – fast and easy! Very professional and efficient service. Highly recommended if you want things solved without hassle.Best regards from Denmark 🇩🇰

Date of experience: Oct 28, 2025

Igor Guest

6 months ago

CarPlay was activated on my car

CarPlay was activated on my car, after a month of searching for a solution from the manufacturer, I always got a response that they didn't have a solution, VAGupdate activated it for me and everything was as they said, thank you very much for every compliment.

Date of experience: Sep 03, 2025

Sam Catry Guest

6 months ago

Have a problem with android auto

Have a problem with android auto. Checked with vagupdate.com if the update would resolve the issue. They claimed to have contacted dealer and confirmed that the update would resolve the issue. It didn't. Before ordering we had comnversation via WhatsApp, we agreed that if the update didn't resolve the issue i could apply for a refund. Now they refuse to refund the money

Date of experience: Aug 12, 2025

James Guest

6 months ago

Great service from VAGupdate…

Great service from VAGupdate following a failed update on an infotainment system they managed to enable the otherwise locked engineering menu and proceed with the update. I wouldn’t hesitate to recommend them!

Date of experience: Aug 11, 2025

Davina Adams Guest

7 months ago

Audi A4 MHI3 Red menu unlock, taillights animation from RS

I was in contact with VAGUpdate Team due to error message in my MHI3 Unit where after installation software 4xxx by myself from version 3xxx red Engineering menu was blocked. They unlocked red menu as well as they upgraded my MMI to latest software version, they flashed telemetrii module, gateway and unlocked taillights animation in my Audi a4 b9 from 2019.All was done within 3hrs via remote location. I am very satisfied and confirm their 100% professional service.They have a knowladge and practise in different module flashing so if you have an issue with Audi car feeling free to contact them.

Date of experience: Jul 28, 2025

SF Guest

7 months ago

100% amazing

100% amazing! Team was thorough and was willing to work directly with me via remote to ensure car was fixed properly. As well took the time to even insure my tools were working properly! Will use for anything I need in the future.

Date of experience: Jul 21, 2025

FP87 Guest

7 months ago

Fast answer and support!

Fast answer and support! 15min. after paying, the latest version of the MMI FW was on my laptop. Excellent work!

Date of experience: Jul 15, 2025

Karly Guest

10 months ago

Everything good

I was bit worried due to negative reviews here, but still ordered infotainment update for Seat car. The support was very helpful and was able to get me exact version for EU region that I needed. Everything works great, I don't quite understand where the negative reviews come from, but I have not tried other products from them. Maybe only thing, I'd say is that the prices are little bit high.