Review Time
Initially, I was told the fee would be ₹600 per class. After negotiation, it was reduced to ₹580 per class, which I appreciated. But I was shocked to learn that I had to pay the full year’s fees upfront in advance.
Vedantu advertises “flexible fee options” on their website, but in reality, there was no flexibility offered. There was no monthly payment option, and no partial payment option. On top of that, there is a strict no-refund policy — meaning if after a few months my child does not find the classes suitable, the entire amount is non-refundable.
As a parent, I am willing to invest in my child’s education, but paying the full annual fees upfront is not financially comfortable for many middle-class families. When I requested a monthly payment option, I was simply told to look for other classes if I was not satisfied.
Very disappointing experience from a reputed platform. Good teachers, but the rigid and risky payment policy makes it difficult to proceed.
Initially, I was told the fee would be ₹600 per class. After negotiation, it was reduced to ₹580 per class, which I appreciated. But I was shocked to learn that I had to pay the full year’s fees upfront in advance.Vedantu advertises “flexible fee options” on their website, but in reality, there was no flexibility offered. There was no monthly payment option, and no partial payment option. On top of that, there is a strict no-refund policy — meaning if after a few months my child does not find the classes suitable, the entire amount is non-refundable.As a parent, I am willing to invest in my child’s education, but paying the full annual fees upfront is not financially comfortable for many middle-class families. When I requested a monthly payment option, I was simply told to look for other classes if I was not satisfied.Very disappointing experience from a reputed platform. Good teachers, but the rigid and risky payment policy makes it difficult to proceed.
I had the most embarrassing and humiliating experience with this online fraud named Vedantu. I am based in Canada and was looking for a Math teacher, online. Somehow, I left my details on this website as well. What followed was relentless sales calls. Once I purchased their package, and paid in full, their teacher never showed up in any of the class. No one just cared or coordinated at any stage. I wrote several messages and called several times. Now they have even stopped responding to messages. Highly unprofessional, incompetent and untrained customer care team.Byju’s is bankrupt not because of their platform, but because of incompetent staff. Vedantu has even worse team and is right on track to be next Byju’s.---------------------------------------------------------Subject: Teacher not showing up thrice.Dear concernedMy login phone number is +1 437221****Before paying the fees, my only concern was that teachers in India just dont wake up for early morning sessions. Your reps assured that you have dedicated teachers who take early morning sessions only. Teacher named Hayat Fatima took the demo session. And we paid full fees. Day 1, Monday, teacher didn't show up. She was sick. Class was rescheduled for Wednesday Day 2, Wednesday, I dropped a message that I am running late. Teacher replied to that message after 5 hours. Clearly she wasn't there to join the session. Day 3, Friday, teacher didn't show up yet again. I called the teacher. I called everyone in that so called coordination group. No one picked the calls. Teacher replied back after 5 hours. Clearly she was deep asleep yet again. I paid for math's. I didn't pay to face all this. When no one coordinated with teacher and no one showed up for 3 sessions, I want to cancel this entire ordeal. Please refund the full fees amount. I am sure that you will not refund, so I will wait for 24 hours and then proceed with chargeback with my bank. In that case, I will certainly share my experience on all possible online review websites as well. Hope you will understand the situation. And refund the fees.
Dear team, before even contacting me for my grievances you chose to reply about your commitment and stating that this may be not be genuine!! Such a dismissive approach towards parent feedback is unacceptable and reflects poorly … i have sent a detailed mail in reply to Google review mail. Kindly get in touch with the team. I have also sent my number and name to you through trustpilot. Thanks anywaysI don’t how they got this rating. But i would have given negative for pure harassment in the name of courses even after full upfront payment! No strategy! The coordinators are carefree and don’t bother about cancelled classes even after reminders. They don’t answer calls. It is continuous effort to get your money’s worth. Whatever plan was promised by the sales person is gone. A full blown learning lesson on how not to depend on online platforms and rely on local tuitions by teachers.
Goodmorning sir/Madam my duaghter named as Ch.Poojasri(Ch.PSSS.Lakshmi) have taken 9th foundation course on 20.06.2025.But she was went to the hostel, what she was already studied at 8th class.we did'nt recieved any books from you yet.Hence kindly refund my fees as much as possible.
Highly Unprofessional Behavior by Vedantu Representative – Mr. AshfaqI am deeply disappointed with the unprofessional and intrusive behavior of Mr. Ashfaq, a representative of Vedantu (+91 81166 48516, +91 80313 32601). He has repeatedly breached basic professional etiquette and personal boundaries over the past two days.On Saturday night at 10:30 PM, Mr. Ashfaq began calling and messaging me, claiming that my wife had given him my contact details and agreed to complete payment and paperwork immediately. This was completely false. In reality, he had accessed my number through my son’s school ID which has been submitted to him for the demo. When I refused and clearly asked him to call during working hours, he continued sending unsolicited messages. I had to block him.Despite this, he resumed his unprofessional conduct again on Sunday morning. He started calling and messaging my wife continuously, and even called me at 7:30 AM. I asked him to call on Monday at 12 PM, yet he kept pushing to complete payment and paperwork immediately.When I expressed my frustration over his repeated violations of privacy and disregard for appropriate timing, he responded rudely, raised his voice, and shockingly said things like “mamuli sa karmchari hoge tum,” “Apne aap ko samajhte kya ho” and “tumhare fayde ke liye call kiya hai.” He then insisted on speaking only to my wife, refusing to acknowledge the disrespectful nature of his actions.This behavior is absolutely unacceptable, and reflects poorly on a brand that claims to provide a professional and value-driven educational service. If this is the approach Vedantu is using to acquire customers—through pressure, dishonesty, and harassment—it will not only damage your reputation but also erode customer trust permanently.I urge Vedantu to take immediate disciplinary action against such conduct, train your staff on professional communication ethics, and ensure customer privacy and respect are never compromised. If such actions continue, I will not hesitate to escalate this further through social media, consumer forums, and legal means if required.Vedantu must understand that aggressive marketing at the cost of customer dignity will only lead to long-term damage and market loss.Sincerely,Mohan Dewangan
I recently had my first counseling session with Vedantu, and unfortunately, my experience was disappointing. The counselor was rude and unwilling to listen to my concerns about my child's learning needs. Instead of a helpful discussion, the conversation felt dismissive, making it difficult to communicate what I was looking for.Counselling should be supportive and interactive, where parents feel heard and guided. I hope Vedantu improves its approach, so future interactions are more productive and understanding.
I had enrolled my child Vedant for super speaker’s course last 2 yrs back and fortunately he got the guidance from the teacher like Asiya Zaki mam who has been playing superb role till date. My son wasn’t that much spoken kid but since he interacts with Asiya mam every weekend, he has definitely become a confident, verbal and intellectual boy on his own way. So I am here to bestowing my heartfelt gratitude and appreciation to Asiya mam to keep boosting up his confidence level during the class and to put also efforts to build so friendly and supportive environment around that makes the class interesting and fun for my child and he literally enjoys it. I would like to thank the group class as well which conducts every Saturday evening to engage kids actively throughout the class and give them an opportunity to speak ability on their own onto any specific topics given by teacher that’s an another confidence booster for kids.Thank you so much again for having Asiya Zaki as a guidance for vedant.
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Vedantu is an interactive online tutoring platform where teachers provide school tuitions to students over the internet, using a real-time virtual learning environment named WAVE, a technology built in-house.
Our Vedantu Early Learning program is exceptionally personalized, designed to teach children how to read, code, and speak fluent English. Catering to kids from grades LKG to 8, our curriculum is crafted by leading experts from around the globe, ensuring an enriching and effective learning experience.See more
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