Review Time
Just bought a roof tent, annex and side awning from Ventura. Fantastic experience from start to finish! The web site is straight forward, easy to navigate, has clear detailing of what you are purchasing and great pictures to offer visual support in product choice. Payment was easy and I received my order within 72 hours, couldn't fault it! Throughout the process, I was kept regularly updated by both Charlotte and William via email. I am extremely pleased with the quality of the tent, you get a lot for for your money! Just a genuine, well run family business offering a brilliant product that I would go as far as saying exceeds many of the more expensive roof tents on the market that you end up paying more for just for the name. I thoroughly recommend Ventura and have already done so with family and friends, some of which have now purchased too!
From selecting the right roof tent for myself all the way through to delivery I received amazing support from Charlotte. Every question I asked even the silly ones was never a problem and everything was explained in so much detail! Will 100% recommend Ventura to anyone who’s thinking of getting a roof tent.
Purchased a roof tent off them last year and it's fantastic! The build quality it's superb and I definitely recommend them with their competitive pricing. Aside from the product itself the customer service is also brilliant. I've needed replacement parts off them which they supply if you ask. Stupidly I tore the weatherproof cover driving under a height barrier. They sent me a new on out and it arrived next day! Excellent company 5*
Good value item, even better service and communication from Will and Charlotte, bought September 2022 after speaking to will, and very happy, Did have an issue but that was sorted out very quickly and smoothly with Ventura keeping me informed all the way through, I wouldn’t hesitate in recommending the company to anyone as the price is very good and the extended roof tent is the one that does it all,just want get out with it now, they might be a small company but they certainly one that cares,, many thanks to both of you
Purchased a roof tent, which was all good.But then came the issue of trying to get hold of them.Yes I understood they are a small business, but customer care is important.After being told I would get a call back in 20 mins still waiting a hour later. I Called back.Discussed fitting date and was told again I would get a call to confirm later that day.. 4 days later still no call.Sadly I have lost faith in the company and have cancelled the order.
Picked up my Ventura Deluxe Extended Roof Tent with Annex and 270degree awning from Will Jeakins at the warehouse in Epping.I had agreed with Will to have the tent fitted to my 110 Defender. What can I say? I am genuinely delighted with the whole experience so far! Will and Louie spent a couple of hours working out how to fix the tent to my original Land Rover rack and then fixing it firmly in place along with the awning. All I can say is they handled everything and simply worked to solve the problems presented by my roof rack and by solving problems fine step at a time until it was done. Nothing was too much trouble. They politely declined my offer to help (probably not a bad call anyway) and simply got on with it on a roasting Saturday morning with little shade and enormous patience. The tent is plenty big enough, the awning is enormous and the annex complaints the tent and provides a secure, dry space to get in and out of the tent. There are a lot of tent players in the market right now but call Will Jeakins at Ventura Roof Tents and it will be worth your time. There's even a bonus if you're a Hugh Grant fan!! You can have your picture taken with Will and no one will ever know the difference!! Great guy, great team, brilliant products and a fanbloodytastic service to complete the buying experience! Don't hesitate, give Will a call, start your adventures!!Kev.
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Ventura is proud to offer premium quality roof tents direct to your door. Based in Epping, Essex. Most affordable yet highest quality roof tent on the market.
