Review Time
Can't fault William and his team, I brought the Ventura delux 1.4 tent with annex.
Unfortunately haven't tried the tent out yet, was extremely windy where I was due to go in Yorkshire so didn't want to risk it.
No issues with Ventura, the problem was with their courier DX, arrived a week late, no emails or correspondence to let me know what was happening.
Absolutely no fault of Ventura's, they were fantastic and very patient with me (I was less than impressed), 5 out of 5 for Ventura, 0 out of 5 for DX!
We have just bought our second Ventura roof tent (1.8m) today after two years of perfect service from our original 1.4m roof tent after outgrowing it. Brilliant service and knowledge from William, we love Ventura roof tents and wouldn’t contemplate another brand! William installed the new roof tent on the vehicle making life a lot easier for us and was good enough to arrange an out of hours appointment to accommodate us. We’re now looking forward to planning our next trip! Thank you William and Venture!
Can't fault William and his team, I brought the Ventura delux 1.4 tent with annex.Unfortunately haven't tried the tent out yet, was extremely windy where I was due to go in Yorkshire so didn't want to risk it.No issues with Ventura, the problem was with their courier DX, arrived a week late, no emails or correspondence to let me know what was happening.Absolutely no fault of Ventura's, they were fantastic and very patient with me (I was less than impressed), 5 out of 5 for Ventura, 0 out of 5 for DX!
I requested a call from the Ventura team, and they got back to me same day ,which was amazing, I was dealing with a gentleman named William from the team he was great !!! Great knowledge, friendly and understood exactly what i need for my tent box, it was a easy and great overall experience and best of all it is a great product, I would recommend anyone to get one !!! And I will be definitely contacted William in the future,
Having owned a ventura roof tent now for 3 years, it has been used alot and been on many adventures. The build quality is fantastic and to top it off the customer service is fantastic. Over time the tent has needed replacement parts due to wear and tear and weather damage. Replacements have been readily available and help with this has been fantastic. Highly recommended company with fantastic product.
Great service from a team that know what they're doing and go out of their way to ensure customers get the best from their excellent products.I phoned on Good Friday expecting to get no answer, but William answered straight away and was able to answer all my questions. By the end of the call I'd purchased a new 270degree awning to go with the roof tent and other bits I had purchased last year. Great products at sensible prices.
Excellent service all together … Charlotte from the admin and William on the floor with a decade of experience behind him, both were extremely professional and welcoming not to mention a great deal with lots of goodies thrown in … we bought Extended Ventura Deluxe 1.4 with Annex and Thermal liner .. very easy to set up and pack away … William was supportive and very patient in practically showing how it all works and supervised me on practically setting up .. can’t wait to go out in the nature and feel free ..Thank you guys Much appreciated 👍
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Ventura is proud to offer premium quality roof tents direct to your door. Based in Epping, Essex. Most affordable yet highest quality roof tent on the market.
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