Review Time
The wait time was brief and the veterinarian was incredibly caring, kind, and professional. Our 13-year-old Labradoodle has recently been diagnosed with stomach tumors and is on various medications. Last night, she began shaking and her stomach became hard and swollen. Since our regular vet was closed, I contacted the veterinary chat service. The veterinarian was very kind and remained calm, which helped me stay composed. We were concerned about bloat, and the vet quickly arranged for us to see our regular veterinarian, with less than a minute passing from the chat to receiving a call. This made the situation a bit less stressful! Fortunately, our dog did not have bloat but rather a reaction to new medication. The vet from the chat followed up via email today to check on our dog, which meant a lot to me and demonstrated their genuine concern. I would highly recommend this service and will definitely use it again!
The wait time was minimal, and the vet displayed genuine care, kindness, and professionalism. Our 13-year-old dog was diagnosed with stomach tumors and had been on various medications. When she started shaking and her stomach swelled, our regular vet was closed, so I contacted vet chat. The vet was calm and reassuring, which helped ease my anxiety. We feared bloat, but the vet quickly arranged for us to connect with our regular vet, and there was hardly any delay. Thankfully, it wasn't bloat but a reaction to new medication. The follow-up email from the vet chat team to check on our dog's condition showed their genuine concern. I highly recommend this service and will definitely use it again!
Initially, I was a bit doubtful, thinking it might be too good to be true. However, with an older dog having several health issues, I decided to give it a try, and I'm so glad I did. The membership allowed me to message whenever I had concerns about my pet's health, even for non-urgent matters. They respond quickly, usually within 5 minutes via chat (I haven't used the call feature yet). They are always willing to help, providing clear guidance on whether follow-up is needed or if it's nothing to worry about. This service has been incredibly reassuring, especially since my regular vet prefers not to take calls after hours unless it's an emergency. With vet visits costing between $100-$300, the annual fee of $200 for this service is invaluable. I am truly grateful to the vets for their support!
My playful 2-year-old dog ate some lily stamens from the compost, so I reached out to vet chat for guidance. The vet was incredibly kind and provided reassuring advice along with a plan in case any issues arose. Fortunately, everything turned out fine. I truly appreciate the convenience of a phone consultation.
We recently used vet chat for the first time during the night via video call, allowing the vet to assess our dog's symptoms. We received clear advice and had several follow-up calls and emails to check on our pet's progress. We highly recommend this service; it was fantastic.
I highly recommend this service. At 1 a.m., I was anxious about my dog and received excellent support from the vet, which alleviated my worries. The vet was very helpful and accurately diagnosed the issue. The platform was easy to navigate, and the information was clear. It's reassuring to have 24/7 assistance available.
It was wonderful to have someone connect with us quickly when we were concerned about our pet. The vet was thorough and compassionate, asking many questions about our dog's condition. Her recommendations were beneficial, and the follow-up email provided additional reassurance. I could implement the suggested protocols immediately, leading to improvements, making both our family and our dog feel more at ease. I highly recommend this service for anxious pet owners.
I am incredibly thankful for vet chat! We found this service during a stressful time when our dog was giving birth, and we needed guidance. The support we received was impressive, and the calmness and expertise of the vet helped us through. We're happy to report that our dog gave birth to six healthy puppies! We will definitely recommend this service to others and use it again in the future. Thank you!
I hoped to receive treatment for UTI symptoms, such as antibiotics, but was only given general advice like moving mats around. I was informed that antibiotics couldn't be prescribed online, which felt like a waste of money given the premium price. I was advised that UTIs in dogs are best managed with anti-inflammatories, which is incorrect. I cannot recommend this service.
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