Review Time
I received a damaged machine. The counter offer from vevor was that I wait 15 days to receive control plate and change out it myself. They sent me a video over how to do it. You buy a new machine and you have to push in labour hours on repairing it yourself? Never happend in my life, and i buy machines often. No thanks i rather throw it in the garbage. After I posted my review on their site, few days later they deleted the review. Now Im posting here so people can be warned.. All products can be damaged or faulty but its the way you treat the customer that counts. Its not a bargaining: we offer you this or that. Just fix the problem.
PURCHASED a vevor electric winch after sitting for some time and never used it i tryed to use it and would not operate. electric motor was cpmpletely froen up do to water intrusion . whem assembled there is no seal against the weather. you advertise it to be water tight and that is a lie. all i'm asking for is a new electric motor which i offered to buy. still nothing from the manufactor .
I can not praise this company enough, excellent products and highly rated customer service as I was helped by Kiara today, a very professional and highly mannered lady, excellent combination.I do not usually leave feedback as I believe every body is just doing their jobs as best as they should but this company's overall performance has been nothing but more than perfect
I bought a ice machine and it was crap, after awhile it stops making ice and just refill it with water plus its leaking water and the company want me to repair it myself with another company and offered me a compensation for 22€ ridicuolus
I searched for weather stations on the internet and after assessing the various makes I came up with Vevor. I had never heard of them before but their products seemed best suited to my needs and I ordered a weather station. It was very reasonably priced, it arrived promptly, and I liked the product when it came. So my assessment of Vevor is positive. It came up with the goods as described and in good time.
My wife bought a dog bath from their online sellers. Vevor and Patricia promised us a refund because the bath was damaged. The seller only gave us an order number and now we can't even find their fake seller. Now Vevor is not refunding the money. They are liars.
I ordered a 90W 80 mm CO₂ laser tube (T-90) from Vevor via Amazon in September. The shipping box and labels all showed the correct 90W T-90 model, but when I opened it during a maintenance window at the end of October, the tube inside was actually a 60W 55 mm model. My mounts and power requirements are for an 80 mm 90W tube, so the 60W tube is useless for my setup.I opened a ticket with Vevor, sent all the photos they requested (labels, box, tube, etc.), and they acknowledged they could not “repair” the problem. They initially offered what sounded like a good solution: they would send me a new product from their brand with similar function and price, and I would not have to return the wrong tube.I selected the only comparable product they sell, the 100W tube, and provided the ASIN. At that point, they changed the terms and said the replacement could only be an item within $50 of the original price. Since there is no other suitable tube within that range, their own offer became impossible to use. When I asked for a refund, they refused and told me to contact Amazon. Amazon, however, will not process a refund because the normal return window has expired.In other words: I paid around $289 for a 90W tube, received a cheaper 60W tube in a mis-labeled box, and Vevor offered no workable remedy. They would not send the correct product, would not authorize an exception return through Amazon, and would not accept a reasonable proposal to pay the difference for the 100W tube.As a small business owner, I rely on accurate parts and honest support. In this case the error was clearly on Vevor’s side (wrong tube in the right box), but they pushed me into a dead end between their own internal rules and Amazon’s policies. I will not be buying from Vevor again and would advise others to be very cautious, especially with higher-value technical items.
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VEVOR is a home improvement brand that empowers Home Creators to upgrade spaces with pro-level products at exceptional value.
From backyard makeovers to apartment innovations, we deliver superior performance through practical technological innovation that combines purposeful technology with the hands-on joy of creation.
We break down price barriers so every upgrade reflects your vision, creating unique spaces where garages become workshops and balconies become oases.
Upgrading every space isn't just a task, it's a declaration of reinvention.
Upgrade with VEVOR.See more
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