Review Time
It's been over a week and 2 of my three samples have still not been received. The separate Flooret sample was delivered 3 days after the order was placed.Customer service told me "it's already been shipped" - tracking has not moved for days.
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“VILLOHOME” is more than just an e-commerce online store. It is established in 2018. As the name suggests, Villohome is a “Home” where a family lives, expands and thrives. Our family is not limited to just our management and our employees but our customers, suppliers, market places, Third party warehouses and all our other business associates are parts of our family. We aim to be an ultimate flooring destination for our customers by providing them great quality products, wide range of collection, faster delivery and affordable prices. Backed by extremely disruptive minds with years of experience, Villohome possesses international market knowledge, attention to detail and supply chain know-how to meet the expectations of our customers at all times. Everything that we say and that we do, we literally believe in it. “We have got your back” is our promise to all our clients and its reflected in every decision that we make and every action that we take here at Villohome. We would like to make our values not only inspiring but actionable and hence we prefer to keep our values as verbs and not as nouns. Our four core values are,
“Do the RIGHT thing no matter what”
“Treat the customer the way you want to be treated as a customer”
“Speak the truth and act truthfully under any circumstances”
“Prioritise consistency over intensity”See more
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