Review Time
I joined VB as a backup to my other Horse Racing site and they're pretty good once you work out how they work. The main drawback is that they don't offer 3x the odds one winner in the Lucky 15s so it's crazy using VB for this purpose. That aside, everything works well. Avoid playing their games at all costs, as you will surely lose. This is the only site that will happily let you top up 60+ times without giving you a dime in return. How they get away with this is anyone's guess, but I guess they're cutting back in anticipation of the tax hike in April. Having said all of that VB is still one of the better sites out there.
What a crock of SH1T this site is a scam! Bonus round in big bass gave £2.44 after taking £45 bet money. Don’t think by saying you use the same regs as other site is a load of crap. Please don’t use this site it’s a scam. I play on many sites and get much better returns. They have such low payouts it’s criminal. I won’t use this site ever again. I have tried this site many times and never got close to to a payback on my stake let alone be up on my bet. I understand gaming and it’s a risk but every time I move played I lose I’m not talking once or twice bit every time. This site is only here to take your money and you’ll never get close to a win that you can walk away with a small win. I’ve spent hundreds or trying to prove to myself it was a run of bad luck. I play on coral, Ladbrokes, and gala never on these other site have I lost so much with nothing in return. Please be warned. Virgin bet isa scam! I’d gone my contact details here of it was allowed so I can give more detail. Oh also you can’t withdraw under £10 so if you have credit and want less than a £5 back forget it. They don’t allow it whereas other site you can withdraw all your funds.
Bad customer service they put a spend limit on my account without permission and win rate has gone down and problems logging in since they have done so. Surely if I want to gambling then I happy to loose money but restricted in doing so.
I have been with VB for over 6 years, it was once my favourite site for slots. Sadly it has how become one of the worst sites I've ever played. It certainly needs investigating. Rtp lowered spins are manipulated to prevent wins, you can clearly see this visually but dare to state this and they will just say our random operator bla bla copy and paste rubbish. They don't care how much you complain they just want your money. I've won thousands but I have lost so much more. The manipulation of spins the low bonus pay outs the low rtp is really bad then there's the convenient tech issues that throw you out when you're on a winning spree. They treat like you are stupid. Customer service are rude. The only way you will ever get them to stop being greedy is to stop playing, find a site that offers great rtp has great customer service and fair bonus wins. There is no customer loyalty why give money to a company that clearly doesn't care how much they take. They are greedy rude and need further investigation the gambling commission don't care either so go higher to the ombudsman etc film your game play record your customer service etc. until everyone says enough! And boycotts the site they will continue to use unfair tactics to make sure you always lose. Greedy has taken over and made it not worth playing anymore it takes the fun and entertainment out of the site it is no longer worth playing. I hope others will leave and join more reputable sites because virgin bet you have become too comfortable in abusing your customers.
I wanted to share that I took advantage of the free spins since I enjoy playing slots. I had a nice win and haven't encountered any issues with the slot games, which is my main focus. In fact, I find this platform preferable to many others I've used for slots. Deposits and withdrawals are processed quickly. From my experience, the slots seem to offer decent RTPs. I just wanted to provide some positive feedback amidst all the negative reviews, as my experience has been quite the opposite.
Fraudsters and crooks!!! ENTER AT YOUR OWN RISK!!! If I could give this site zero stars, I would. Stay away at all costs!!! Crooks and fraudsters!! I signed up because they advertised 100 free spins with a first deposit of 10 pounds. I followed the link, registered, deposited, and wagered the 10 pounds (all dead spins regardless of the game), and surprise? No free spins. I reached out to the support team, and they claimed I selected a sports offer (which was not mentioned during registration, although they showed me a form insisting I made that choice), so I couldn’t receive the free spins. I was told to wager another 10 pounds on sports to get free bets. I repeatedly explained I never chose sports and have no interest in it. The chat was abruptly closed with a final message stating they couldn't assist me. Fraudsters and crooks—avoid them at all costs.
Beware of scams and deceit! If I could give this platform zero stars, I absolutely would. Steer clear at all costs! I was lured in by the promise of 100 free spins for a first deposit of 10 pounds. I followed the link, signed up, deposited, and wagered the 10 pounds (all spins were dead regardless of the game), and guess what? No free spins at all. When I reached out to the support team, they claimed I selected a sports offer (despite no indication of this during registration) and thus I was ineligible for the free spins. They suggested wagering an additional 10 pounds on sports to receive free bets. I repeatedly clarified that I didn't choose sports and have no interest in them. The chat was abruptly ended with a final message stating they couldn't assist me. This platform is full of deceit and should be avoided completely.
Avoid this platform entirely; it’s incredibly frustrating. I’ve lost £790 over three months, and it feels like I’m just playing for fun with no real chance of winning. The features are poor, and the betting options are limited and controlled. I recommend sticking with more reputable services instead. Other platforms to avoid include those linked to major brands, as they also offer terrible experiences.
Stay far away from this site; they are complete thieves. The casino consistently offers terrible features. I lost £790 over 90 days, and the money disappears as if I’m playing in demo mode. It’s outrageous, and they are backed by a fixed RNG. The betting options are limited, and they dictate what you can wager on. Avoid at all costs, and stick to more reliable services. Other platforms to be wary of include those linked to certain major brands, as they also have poor experiences.
The odds are extremely poor. After nearly a year, I’ve had no wins and spent £700 today with not a single bonus worth the stake. Stay away and save your money. Customer service and promotions are minimal, and the support team is terrible. Complaints get deflected, and they blame your habits and deposits instead of addressing the issues.
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