Review Time
Support is totally unresponsive.
Service experience is terrible as the host seems to randomly reset after a few months without any warning.
2FA emails have stopped reaching my inbox and there is no fix or solution or even response from them . cant even login to the account to stop the service and stop getting charged for something that no longer works
Support is totally unresponsive. Service experience is terrible as the host seems to randomly reset after a few months without any warning. 2FA emails have stopped reaching my inbox and there is no fix or solution or even response from them . cant even login to the account to stop the service and stop getting charged for something that no longer works
If I could rate 0 stars I would. I trialled VirMach in April 2019, after not being happy with it at all, for whatever reason, I cancelled my upcoming payment to them.Jump forward to November 23rd, 2025, and they've attempted to bill me 6 YEARS after cancellation, for close to $400. Luckily, or unluckily, my payment method was PayPal - so currently the case is being looked in to.Support ticket system is utterly useless; there seems to be no one able to reply, or even acknowledge my ticket. 4 Days currently without any form of response, but the "Unpaid Invoice" emails keep coming.Avoid at all costs. I'm relatively hopeful PayPal will see the error and reimburse me, but if that doesn't happen... Well, I'm screwed out of $400.
Claim your business profile now and gain access to all features and respond to customer reviews.
