Review Time
Visual have just completed an extension for us with bi-folds etc. Very competitively priced, came in way under one of the bigger firms that were trying it on! Lead time was quick and it was like clock work.Daryl the sales guy was really helpful, he said he’d never had a client as thorough, asking tons of questions etc but was more than happy to revisit everything more than once including all the designs etc.From Graham and his lad the builder, Mark and Steve the fitters and Jason the joiner and the plumber and sparky, literally all turned up one after the other and in turn for first and second fix etc. Richard the project manager kept us updated all along the way and couldn’t have asked any more of him. We were genuinely impressed.Definitely recommend them.Thanks Errol and Sally.
Visual Conservatories were reasonably priced compared to their competitors and did a wonderful job on the roof. We needed two old conservatory roofs to be replaced with a new one. At the start of the project, Daryl made a digital 3D model of what the final build would look like and got it spot on.Andrew and Paul were very efficient and worked hard to get the roof finished. Both them and Lee, the electrician, went above and beyond for us, as well as Mark who finished off the trimmings at the end of the project. Richard was very good about checking in on the phone to make sure we were happy with everything as the project went along.Our two conservatives are now joined under one roof and both feel like actual rooms in the house that we can now use regardless of the weather.
I got my orangery ten years ago and have had nothing but problems the whole floor had to come up as they hadn’t put any hard core in they had put the concrete in on top of wood and soil and in places the concrete was only 10mm thick, we’ve had problems with the roof with leaks and cracking of the ceiling for ten years now they come out and paint over the problems but never correctly fix it. Today I’ve been told they don’t intend to do anything else to the roof as the ten years warranty is up even though we have a signed guarantee for twenty years covering the roof so now I have to resort to legal action. It’s such a pity I can’t put the pictures of the mess they’ve made of the job
We have an extra height all glass extension, bifold doors and stable door installed by Visuals completed last week. From planning to finish, the team had gone beyond and above their service. It was tricky because we were at Hull, so the whole team needed to travel minimum of 1.5 hours everyday to get to me. But they always showed up on time. They did an amazing work in a short span of time. Steve Brewer provided a superb service in planning the whole project. Steve Cooper, who is the director, came to personally meet us and did measurements. It is very rare that the director of the company will do that. Richard who is the main building coordinator communicated all the work that will be done. He was honest and helpful. There were some issue with the pipes, but he sorted it promptly. The guys who did all the ground work were all incredible - Dave and his team, Sam and Dean, Eric and his team, Joe the plumber, Lee the electrician and Mark who finished everything up. All did an amazing job. I am very grateful! The price was also reasonable and affordable compared to other companies we asked. Would highly recommend Visuals. Thank you!
I had a new roof on my conservatory in February. Once I had paid the customer service ceased to exist Two of my conservatory windows have broken, of course it's nothing to do with them, although 2 different window fitters and a builder stating it is the weight of the roof settling. One window shattered within 2 weeks They sent someone out who said he would order parts. When I followed this up, they lied and said that this was not trueI never received my compliance certificate and had to ask about this when I rang in AprilThey apparently contacted me direct in March?? A lie.I am still waiting for the certificate, and for them to get back to me about parts for the window Do not trust them. Go elsewhere. Another window company warned me about them, I wish I had listened !!!!!They suggested that I hadn't responded to them to get the compliance certificate and forwarded the emails that they allegedly sent to me. They sent them to a wrong email address. Showed themselves to be incompetent !! Neither did they send the certificate in time as per the legislation
This is the second time I have used Visual. Twelve years ago to build my conservatory and recently to install a new roof. On both occasions they were very professional and friendly and did an extremely good job. I am so happy with the results and will have no hesitation in hiring them again in the future. Highly recommended.
Visual installed a 3 x 3.75m extension to our kitchen. Top job, very professional and very quick turnaround. We were delighted with all aspects of the build/fitting and the end result…has really added value to our living space. Communication on the process was also on point. Thank you visual!
Just has an orangery built by Visual! Can't praise them enough! Steve the salesman was helpful not pushy. He said it would take 5 weeks it was just over due to bad weather They did everything start to finish Richard kept us informed every stage. It went like a dream.All the workmen were pleasant and polite! Don't normally write reviews but was so pleased with my orangery. Great company! Worth every penny!!
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Visual Conservatories, Windows & Doors in West Yorkshire offer the very best Conservatory, Orangery, Replacement Windows & Doors at affordable prices.
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