Review Time
I’ve seen a lot of negative reviews about this company. But I had nothing but the best customer service from them. Any issue I had with an order was answered promptly and corrected. They also sent me some free products which I really appreciated. Will definitely continue to order from them!!!
I placed my order June 10th and it's coming on June 14th. I feel like the bad reviews on here are from people who used standard shipping and think their order will come ASAP. The first time I ever ordered they took a week. This 2nd time around took only 4 days, the delivery time ranges, this should be expected with standard shipping. Overall great experiences with them so far and will continue to buy! :)
Edited from 5. They sent me 100g, it was obviously contaminated. Smelled like black pepper and chemicals. Sent it back. They sent me another batch. It's the same, just a little less smelly. I was happy at first, especially with the customer service, then my friend sent off some of the product to have tested. We just got the results back. Yikes.It's a shame... Now it's gonna be banned here and this is what I have as my last ever 100g. Thanks. I'm just gonna leave my review 2/5 speak for the purity.
I have ordered from this website on multiple occasions, and my most recent experience has left me not wanting to return. It took them 11 days to ship my order and they didn't even send me everything I paid for. I reached out to customer service 3x before I got a response, over 2 days (and a weekend). When I finally did get a response they said that processing usually takes 48hrs, but they're having delays and its taking up to an extra 3 days. Then, they told me it would be shipped out monday, and it didn't get shipped until wednesday, because apparently one of the items they claimed to have in stock was actually out of stock and they had to wait to send my order until it was back in stock. They offered me a 40% off coupon on my next order, however, the prices on most of the good stuff are exorbitant and you can find the exact same thing for cheaper, even with the discount its STILL MORE EXPENSIVE than other vendors of the same product. They really screwed up though, when I finally got my order today, and I realized they had not sent me the correct amount for one of the products I ordered. They sent me 1/3 of it. Not only that, but the 1/3 i did receive was less than advertised. I have contacted customer service, AGAIN, and am waiting to hear back about the missing product.
I've been using Vivimu for close to 3 years. In that time I've only ever recieved one late package. It was 2-3 days late. BUT they were extremely upfront with me, and let me know they were short staffed. To make up such a minor problem, gave me a 40% discount, and refunded my shipping cost. Haters are going to hate, but I wouldn't let it sway my decision to continue using Vivimu.
Claim your business profile now and gain access to all features and respond to customer reviews.
Vivimu’s concept is simple: Provide high quality, efficacious cannabinoid products at reasonable prices, and ship them fast!
crazy-factory.com
xarashilajit.com
niram.in
boopbeauty.co.uk
theslimmingclinic.com
aerdskin.com
huggercomfort.com
blockbluelight.co.uk
curvlife.com
saunacloud.com
