Name: vivivapes.com
Telephone: 000000000
Rating: 4.6

Clarissa Adams Guest

Misleading Information from the Support Team

The support team informed me that they were the same entity. They even provided a tracking number that shows up on the website. I feel deceived by both parties.

Date of experience: Dec 30, 2025

Clementine Guest

2 months ago

Order placed but never received…

I placed an order on this website and never received the items. After waiting for weeks without any real updates, it became evident that this is a scam. After I left an honest negative review on a review platform, the situation escalated. The company contacted me multiple times through messaging apps, attempting to pressure me into removing or altering my review. They offered partial refunds but resorted to aggressive messages when I declined. This conduct is entirely unacceptable and reinforces the notion that this business is fraudulent. Legitimate companies do not harass customers for sharing their experiences. I will be reporting this matter to the authorities and will provide all relevant evidence (payment details, messages, and screenshots). I strongly advise others: avoid making purchases from this website.

Date of experience: Dec 27, 2025

Alison Wright Guest

2 months ago

Received incorrect flavor despite instructions!

I received the wrong flavor even though I included a note! After that, I placed another order and sent an email with a note about the flavor. I've sent about four emails with no response! It's been 13 days and the package hasn't moved, yet they haven't replied to my inquiries about that either.

Date of experience: Dec 10, 2025

Tyson Guest

2 months ago

Outstanding customer support

Outstanding customer support with very quick responses and excellent products.

Date of experience: Dec 06, 2025

Karly Scott Guest

3 months ago

Incorrect order and poor communication

Received the wrong flavor despite leaving a note! I placed a new order and emailed about the flavor, but I've sent around four emails without a response. It's been 13 days and my package hasn't moved, yet there's still no reply regarding that either.

Date of experience: Nov 25, 2025

Shania Coleman Guest

3 months ago

Quick delivery

I was really impressed by how fast my order arrived. Everything was well-packaged, the products are authentic, and the customer service kept me informed throughout the delivery process. I will definitely be ordering again soon.

Date of experience: Nov 23, 2025

Jerome Guest

3 months ago

Great feedback and deals

They offer excellent feedback, nice discounts, low fees, and free shipping. The product quality is very good, and I would certainly order again. Highly recommended!