Review Time
Hi, I have to share that, I had a wonderful experience with the Vivup customer service. Especially, the staff called Millie, who really helped me sorting a problem for my order within very few days. Very co-operative and generous. Thank you.
Great access to 1000s of savings from the UK's leading retailers, restaurants, food delivery services and attractions but also incredible wellbeing support: Mental, financial, and physical which is so important for our organisation.
Excellent Customer Service and amazing efficiency.
I had challenges with accessing Salary Finance due to corporate rebranding and name change at my Academy. Both the Vivup and Salary Finance Customer Service Team were knowledgeable and helpful. As soon as I was able to access the portal, the results were immediate!
Thank you Vivup and Salary Finance.
My experience with the service has been fantastic. The platform is user-friendly, the benefits are truly useful, and the entire process is seamless from beginning to end. What impresses me the most is the speed at which everything is managed—any questions I had were addressed professionally and with a welcoming attitude.
I encountered a problem recently, and the representative exceeded my expectations in helping me resolve it. They promptly followed up on every detail, kept me informed throughout the process, and even succeeded in canceling the voucher by reaching out to the supplier directly. Their assistance made the entire situation significantly easier. The professionalism, patience, and helpfulness displayed from beginning to end were remarkable. Thank you for your dedication and effort — it is genuinely appreciated. Exceptional service!
I've been using the service for two years now, and it's been excellent. A big thank you to the support team for quickly sorting out my product return, which I ordered by mistake, and for keeping me updated at every step via email. Outstanding customer service, highly recommended. Thank you!
I received exceptional support from the representative. I had a problem with my reward voucher and couldn't locate it. The representative quickly addressed my request for help, and my voucher was delivered the next day! The holiday season has been saved!
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To us, nothing matters more than a happy workplace. We believe that’s what makes us the experts in creating them. For 20 years +, we’ve been providing world-class health and wellbeing benefits to employees in both the public and private sectors. So far, we’re delighted to have made more than 2.2 million employees feel more valued, supported and rewarded at work.See more
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