vivup.co.uk

4.9
4.9 Based on 41 reviews

To us, nothing matters more than a happy workplace. We believe that’s what makes us the experts in creating them. For 20 years +, we’ve been providing world-class health and wellbeing benefits to employees in both the public and private sectors. So far, w...

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Average Rating

4.9

/
5

41 Reviews

5 Star
98%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
2%

All Reviews

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Review Time

betzy thomas
Hi, I have to share that, I had a wonderful experience with the Vivup customer service. Especially,

Hi, I have to share that, I had a wonderful experience with the Vivup customer service. Especially, the staff called Millie, who really helped me sorting a problem for my order within very few days. Very co-operative and generous. Thank you.

5
Date of experience: Feb 13, 2026
Think Zap
Great access to 1000s of savings from the UK's leading retailers, restaurants, food delivery service

Great access to 1000s of savings from the UK's leading retailers, restaurants, food delivery services and attractions but also incredible wellbeing support: Mental, financial, and physical which is so important for our organisation.

5
Date of experience: Feb 06, 2026
Suzette Ansah
Excellent Customer Service and amazing efficiency. I had challenges with accessing Salary Finance du

Excellent Customer Service and amazing efficiency.
I had challenges with accessing Salary Finance due to corporate rebranding and name change at my Academy. Both the Vivup and Salary Finance Customer Service Team were knowledgeable and helpful. As soon as I was able to access the portal, the results were immediate!
Thank you Vivup and Salary Finance.

5
Date of experience: Feb 03, 2026
Tyranus
A Wonderful Experience with the Service

My experience with the service has been fantastic. The platform is user-friendly, the benefits are truly useful, and the entire process is seamless from beginning to end. What impresses me the most is the speed at which everything is managed—any questions I had were addressed professionally and with a welcoming attitude.

5
Date of experience: Jan 18, 2026
Alaina
Outstanding Support from the Team

I encountered a problem recently, and the representative exceeded my expectations in helping me resolve it. They promptly followed up on every detail, kept me informed throughout the process, and even succeeded in canceling the voucher by reaching out to the supplier directly. Their assistance made the entire situation significantly easier. The professionalism, patience, and helpfulness displayed from beginning to end were remarkable. Thank you for your dedication and effort — it is genuinely appreciated. Exceptional service!

5
Date of experience: Jan 08, 2026
Lester Wilson
A huge thank you to the support team

I've been using the service for two years now, and it's been excellent. A big thank you to the support team for quickly sorting out my product return, which I ordered by mistake, and for keeping me updated at every step via email. Outstanding customer service, highly recommended. Thank you!

5
Date of experience: Dec 18, 2025
2nd_Klein31
Outstanding assistance from the representative

I received exceptional support from the representative. I had a problem with my reward voucher and couldn't locate it. The representative quickly addressed my request for help, and my voucher was delivered the next day! The holiday season has been saved!

5
Date of experience: Dec 17, 2025
Gertrude Taylor
Incredible assistance from the representative

The representative was incredibly helpful and prompt in resolving an issue I had. Very polite, and I would definitely recommend their customer service.

5
Date of experience: Dec 17, 2025
RC26
Exceptional service from the support team

I received exceptional service from the support team regarding my reward voucher issue. They quickly answered my call for help, and my voucher was sent the very next day! The holiday season has been saved!

5
Date of experience: Dec 17, 2025
Lionel
Prompt assistance with my order

I reached out today about my order, and the operator was very helpful. They managed to have my order shipped the very next day.

5
Date of experience: Dec 17, 2025

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Business Details

  • To us, nothing matters more than a happy workplace. We believe that’s what makes us the experts in creating them. For 20 years +, we’ve been providing world-class health and wellbeing benefits to employees in both the public and private sectors. So far, we’re delighted to have made more than 2.2 million employees feel more valued, supported and rewarded at work.See more

  • email customersupport@vivup.co.uk
  • call 01252784540
  • language https://www.vivupbenefits.co.uk/

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