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Hello. I'm trying to explain. I opened an account at Vox Casino. When we were doing the email verification procedure, it was very difficult for me and it was not being verified. Vox Casino customer service advised me to set up another email and so I did. The verification was done, with the email . ......... and this is my account that was verified with all my data after a lot of effort. But at the same time another account was opened with the email that was not verified, i.e. .............
when I realized it, I contacted customer service again, who told me that I would not have any problem, just to make a request that this account was mistakenly by the technicians and to ask for it to be closed and they sent me the relevant instructions on how to proceed. At the same time, after many deposits, my profit came and I made the withdrawal of 3000 euros in the verified account and 100% legal and within the rules. I had sent many emails to close the account that they opened, not only did they not close it but they did not even reply to me and the only time they replied they told me that they would close it and again they deceived me. I made my withdrawal on 3.02.2026 and when they were late I started writing constantly to give me an answer: -Why did they not pay my withdrawal. The only thing they told me was - Wait, wait, wait, they are reviewing it and after three weeks when I insisted for a clear answer, they blocked my account with 3000 euros, legally verified by them, and told me that I had violated the regulations and I have another account which I have requested at least 30 times by sending emails for them to close according to the rules, then I understood why they did not respond and did not close it and why they opened it themselves, I have never verified that account and I never will. These scams are a very low way to steal from people who have trusted you. I will never stop demanding my right until you pay me my withdrawal!!!!
I made an account and the support told me I actually have an account( never verified, never deposits, not 1 spin, didnt even remember I had it)) and that I have to choose with wich one I want to stay on the site. Since I lost the previous e-mail, i remained with the second account. I asked more than once if everything is fine, before and after the Verification. I make deposits and when I wanted to withraw, after 2 days...no money. I talk to suport and they say '' from a few hours to 3 days''. I wait, I get the money after 3 days. More deposits, another win. I make 1 withrawal and after 3 days I go to support again. They say '' oh, it can last up to 7 days''. Even though I made 1 withrawal, they split my money, gave me a part of it after 5 days and the other part after 7 days. After a whipe I made deposit again...won again and guess what ...''account blocked'' becouse i have a previous account( the one I asked about 100 times if it's all sorted out, i am choosimg to stay with the actual account and they said its all good, EACH TIME! I talk to support, tell them this was fixed the first day, explain ...NOTHING! Send e-mails...NOTHING! So yes, I was dumb enough to deposit more times but it was cause i liked some games I couldnt find elsewhere... It is the only casino that scammed me right in the face! 100% SCAM! 100% FRAUD! 100% THEFT! After talking to some casino promoting sites they mentioned that VoxCasino does this pretty often! So, dont be as dumb as I was! I see more went through what I went through...I say don't just write a review! Go ahead and make legal complain becouse they can't just scam people like that! VERY disappointing experience! And no, I still didn't get my money 7 days later, account still blocked, no answer to my e-mail!
The fact that slot casinos are among the best thiefs is already well known. Particularly for this casino is the fast way they took your money so that you need to play with the bonus that has huge wagering requirements. I was not for a second on profit while betting with the deposited money. It is to be avoided at all costs. Once you reach the bonus stage and it happens quite fast, your money is doomed.
You will never be able to withdraw your winnings because they keep you waiting until you play again,I recursed to close my account and it still not closed.Totally scam Update: they managed to close my account 30 min after I replied with my name here, totally scam
I made 4–5 deposits, and from the last deposit I won a very large amount. The deposits arrive very quickly. I’m curious how it will be with the withdrawal, because I’ve already been waiting 7 days and it’s still in process, even though I passed verification very quickly on the very first day. I’ll update later on whether they pay out quickly or start delaying.Adittion: 2026-02-24, Today is the 14th day after my successful verification, the money has not been paid yet. Support wrote today that the payment is suspended because they are conducting additional checks.Adittion: 2026-02-27, So, I’ve been waiting 17 days for a withdrawal after successfully verifying my account. I haven’t received any meaningful information from customer support—only copy-paste responses. I want to emphasize that before the 14-day period expired, they told me everything was fine. But after 14 days, they said, “Yes, we see the deadline has expired.” Two hours later, they told me, “We apologize, but your account is under review again and your withdrawal is frozen.”
Hello. I'm trying to explain. I opened an account at Vox Casino. When we were doing the email verification procedure, it was very difficult for me and it was not being verified. Vox Casino customer service advised me to set up another email and so I did. The verification was done, with the email . ......... and this is my account that was verified with all my data after a lot of effort. But at the same time another account was opened with the email that was not verified, i.e. ............. when I realized it, I contacted customer service again, who told me that I would not have any problem, just to make a request that this account was mistakenly by the technicians and to ask for it to be closed and they sent me the relevant instructions on how to proceed. At the same time, after many deposits, my profit came and I made the withdrawal of 3000 euros in the verified account and 100% legal and within the rules. I had sent many emails to close the account that they opened, not only did they not close it but they did not even reply to me and the only time they replied they told me that they would close it and again they deceived me. I made my withdrawal on 3.02.2026 and when they were late I started writing constantly to give me an answer: -Why did they not pay my withdrawal. The only thing they told me was - Wait, wait, wait, they are reviewing it and after three weeks when I insisted for a clear answer, they blocked my account with 3000 euros, legally verified by them, and told me that I had violated the regulations and I have another account which I have requested at least 30 times by sending emails for them to close according to the rules, then I understood why they did not respond and did not close it and why they opened it themselves, I have never verified that account and I never will. These scams are a very low way to steal from people who have trusted you. I will never stop demanding my right until you pay me my withdrawal!!!!
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VOX Casino has quickly gained a reputation as one of the most exciting and innovative platforms for online gambling. Offering a wide variety of games, great promotions, and a secure environment, this casino ensures that players have an unforgettable experience. Whether you’re a seasoned player or a beginner, there’s something for everyone.
