wafflehouse.com

2.8
2.8 Based on 197 reviews

Waffle House, Inc. is an American restaurant chain with 2,100 locations in 25 states in the United States....

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Average Rating

2.8

/
5

197 Reviews

5 Star
39%
4 Star
4%
3 Star
3%
2 Star
9%
1 Star
46%

All Reviews

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Review Time

Bruce Perkins
I was refused service ,my wife i arrived before 2 other groups of people but no one greeted or attem

I was refused service ,my wife i arrived before 2 other groups of people but no one greeted or attempted to take our order. I think i am a victim of racial profiling.
Upon leaving this location 4881 Atlanta Hwy. Athens ,GA i commented to the closes waitress to us ,thank you for your service . She refused to make eye contact with me and made a smug grunt as if she was pleased to see us leave .I am considering seeking legal advice.

1
Date of experience: Jan 25, 2026
Cheftryade26
Consistently great experiences

I've dined at this restaurant several times with friends, and every visit has been outstanding. The place is exceptionally clean, the food arrives quickly and at the right temperature, and the staff is courteous and eager to chat. I wholeheartedly recommend this establishment.

5
Date of experience: Jan 13, 2026
Abby Johnson
Fantastic dining experience

I've eaten at this location multiple times with friends, and each visit has been excellent. The restaurant is very clean, the food is served promptly and hot, and the wait staff is friendly and engaging. I highly recommend this restaurant.

5
Date of experience: Jan 13, 2026
Tyler
Unexpected to-go charge

I was surprised to find that there is a charge for a to-go order, which I found quite unreasonable.

1
Date of experience: Jan 09, 2026
Jodie Harris
Disappointed with my to-go order

I just returned from picking up a to-go order and was underwhelmed. I ordered a grilled chicken sandwich and received only the grilled chicken breast and buns—no lettuce, tomato, or anything else. This does not meet my expectations for a grilled chicken sandwich.

1
Date of experience: Dec 24, 2025
ChabikCZ
Overall poor experience

My experience was disappointing overall. The interaction with the staff was lacking, and the food was only average. Some of my meal was cold and unsatisfying. I will reflect this in my tipping in the future.

1
Date of experience: Nov 28, 2025
Leonard Johnson
Frustrated with the hiring process

I'm unsure how many managers conduct interviews for positions that have already been filled. After an interview at this location, I was informed that the positions were no longer available. It feels like my time was wasted due to either miscommunication or dishonesty.

2
Date of experience: Nov 21, 2025
AC59
Disappointed with the service

I frequently order from this establishment through a delivery service and have been quite let down. Recently, all locations in my area have switched to delivery only. The quality of the food varies greatly depending on who is cooking. I consistently order the same meal, yet I often receive wheat toast instead of white. The scrambled eggs are inconsistent in quantity, ranging from 1 to 4 when I should get 2. My order includes 3 pieces of bacon, but sometimes I only receive 2. Today, I've decided to stop supporting this business.

2
Date of experience: Sep 22, 2025
Sawyer
Pleasant visit for a sweet tea

I visited this location for a half and half sweet tea. Despite being busy, the staff were friendly and welcoming. They quickly provided what I needed and confirmed my order. This location really excels in service.

5
Date of experience: Sep 13, 2025
Eric
Unpleasant experience with staff

I had lunch at 1:30 pm and ordered the Texas "Bacon" Cheesesteak melt. After eating half of it, I discovered there was no bacon. I wanted to address this with the waitress, but she was preoccupied with another table. When she finally asked if everything was okay, I pointed out the missing bacon and pickles. She responded rudely, suggesting I should have spoken up earlier. I usually enjoy the food and service here, but her behavior changed my opinion, especially towards a disabled veteran like myself. Previously, I tipped the cook generously for his good work, but this interaction was disappointing.

2
Date of experience: Sep 12, 2025

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Business Details

  • Waffle House, Inc. is an American restaurant chain with 2,100 locations in 25 states in the United States.

  • language https://www.wafflehouse.com

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