watches.com

3.2
3.2 Based on 41 reviews

Discover watches you've never seen before. Our carefully curated collections offer endless opportunities to spark up a conversation about what's on your wrist. Find a watch as unique as you are!...

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Average Rating

3.2

/
5

41 Reviews

5 Star
44%
4 Star
7%
3 Star
12%
2 Star
2%
1 Star
34%

Filtered Reviews

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Review Time

Willard Rogers
the watch delivered isn't working

The timepiece delivered wasn't working.They immediately proposed a refund or a replacement. Very reliable. I 'll definitely buy again from them.

3
Date of experience: Apr 17, 2024
Franklin
High quality watches

High quality watches, quick ship times and very responsive support staff. Very happy with my experience!

5
Date of experience: Jan 21, 2022
Toby
Expensive watches for what they are.

The watches were quoted as free delivery, however that was not the case, I had to pay $72usd. The Mr Jones watch came without a warranty while the Timex watch has an ok Japanese movement (if not a little clunky when using the crown) which does not provide a long power reserve. The glass bubble over the date is not square over the date aperture.

3
Date of experience: Dec 30, 2021
Martin Taylor
Spare links…

I've had my rolex submariner for about a month now good looking keeps great time the black &silver I think is the best I was a doubter at first was I so wrong 1 criticism spare links would make it 100%

5
Date of experience: Dec 29, 2021
Mia Wilson
Watches.Com are crooks.

Watches.Com is the worst company I have ever done business with. IMO these people are straight-up thieves. They engage in virtual "bait and switch" tactics. They have no integrity or ethics; they will change prices on you while the item you want to buy is on sale, and make it impossible to buy it at the advertised price; and for good measure their "customer service" will follow up by hopelessly confusing the issue and deliberately throw you under the bus. They will resort to any dishonest behaviour if they think they can chisel another nickel out of you. Before doing business with them make sure you understand that they don't care one bit about their customers, and that if there are any problems with an order you're on your own. They have the absolute worst "customer support" of any company I have ever done business with. I had noted a few seriously negative reviews on their site, but I foolishly purchased a few items from them anyway - big mistake! Learn from my experience, pay attention to the reviews, and get your watch somewhere else. You may not have a problem, but if you do business with these crooks, you will run the risk of being ripped off like me, and find yourself with nothing to do but take it or go to work making complaints to the original manufacturers, and the proper trade authorities which is all very time and energy intensive. I am willing to do that for the few hundred dollars they cheated me out of, but most folks wouldn't be bothered. I just want to make sure what happened to me doesn't happen to others, and it irks me to be so blatantly and shamelessly ripped off. So, be very careful before you purchase anything from these swine.

1
Date of experience: Dec 15, 2021
Alexis Kelly
Marc Jacobs purchase

Purchased a Marc Jacobs watch from this website, and have to say the delivery couldn't have been quicker and also the packaging was in perfect condition. As a customer I was very happy with the product received and also the express delivery. Thank you again Watches online, highly recommended! 😊

5
Date of experience: Dec 04, 2021
Carmelita Patterson
Don’t buy anything from this website

Don’t buy anything from this website! I Never received my package! It’s been almost 2months since I placed order!

1
Date of experience: Nov 19, 2021
exel007160
What defines a good customer…

What defines a good customer experience? Everything went well? No. It's when something goes wrong and how they handle it. They handled it well. I would recommend them and will use them in future to buy more watches.

5
Date of experience: Nov 08, 2021
astrolily12345
Too much time for delivery

Order history gives poor information for tracking my order. It indicates "Fulfillment status: Fulfilled". This doesn't tell me about where is the package and when will it arrive. I suggest you copy the Amazon tracking system.

4
Date of experience: Nov 04, 2021
Maximilian Long
Quick delivery

I ordered the watch and paid for 2-4 day shipping and received in 4 business days. Pre-wedding gift for our son, he loved it and wore it on his wedding day. Thanks, I would order again from them

5
Date of experience: Sep 28, 2021

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Business Details

  • Discover watches you've never seen before. Our carefully curated collections offer endless opportunities to spark up a conversation about what's on your wrist. Find a watch as unique as you are!

  • email contact@watches.com
  • language https://watches.com

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