Name: watches2u.com
Telephone: 000000000
Rating: 3.6

AC26 Guest

Great Experience Despite Initial Issue

I recently ordered a watch for Christmas, but unfortunately it arrived damaged. However, after reaching out to the customer support team, they arranged for a quick replacement. The team was very courteous and helpful, and they sincerely apologized for the inconvenience. I highly recommend ordering from this seller; they offered outstanding customer service and delivered a quality product in the end - thank you.

Date of experience: Dec 03, 2025

IRektEverybody35 Guest

3 months ago

Disappointing Delivery Condition

I received the watch in a paper bag, and the box inside was damaged, making it unsuitable as a gift. I notified the company and returned the item using a prepaid label, but they deducted £7.99 for the return. I'm quite unhappy and won't be using them again.

Date of experience: Nov 24, 2025

Douglas Patterson Guest

3 months ago

Excellent Service with Quick Delivery

The service was outstanding and the delivery was very prompt.

Date of experience: Nov 22, 2025

FK33 Guest

3 months ago

Very Frustrating Experience

I ordered two watches, and both arrived fine. However, upon checking, neither was working.

Date of experience: Nov 18, 2025

Vinny H. Guest

3 months ago

Beautiful Watch, but Battery Issues

The watch is beautiful, but the battery wasn't functioning. I had to spend £25 on a new battery to have it ready for my wedding. I didn't have the time to request a replacement. The watch should have been checked before shipping.

Date of experience: Nov 15, 2025

Wilf Johnson Guest

3 months ago

Hard-to-Find Watch at a Great Price

This was a difficult-to-find, discontinued watch my wife wanted. Great pricing, delivery, and packaging. A fantastic shop!

Date of experience: Nov 13, 2025

SrHardcore Guest

3 months ago

Great Experience with the Watch Purchase

I ordered a watch as a Christmas gift, but it arrived broken. After reaching out to the support team, they quickly arranged a replacement. The representatives were courteous and apologetic about the issue. I highly recommend ordering from this seller; they provided exceptional customer service and a quality product—thank you.