watchfactory.com.au

4.7
4.7 Based on 201 reviews

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Average Rating

4.7

/
5

201 Reviews

5 Star
90%
4 Star
3%
3 Star
1%
2 Star
0%
1 Star
5%

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darren
ordering experience was seamless with…

ordering experience was seamless with no dramas , watch arrived in a timly manner well packaged and with all casio papers/box etc.would buy from this company again and can recommend the watch factory as a place to buy from

5
Date of experience: Feb 26, 2026
Karen Freeman
Never disappointed with Watch Factory

Never disappointed with Watch Factory. Item, service and postal always first class. Ordered on a Sunday, it was here Wednesday and post tracked. Had a question on watch setup, sent 'contact us' email at night, first thing next morning a reply and plain English advices. Always come to this company for a watch. Thank you. I'm in Australia.

5
Date of experience: Feb 25, 2026
Amanda Cardona
The turn around time was amazing

The turn around time was amazing. Ordered it at lunchtime and it arrived the next day. Very impressed and good pricing

5
Date of experience: Feb 25, 2026
kate blackman
A fast no nonsense delivery very happy

A fast no nonsense delivery very happy

5
Date of experience: Feb 21, 2026
Cynthia Mann
Beautiful service

5
Date of experience: Feb 20, 2026
Julie
Classy

the only problem I found was actually picking one out, there were so many options but all were very classy.I would definately buy all my watches from The Watch Factory going forward.

5
Date of experience: Feb 19, 2026
Teagan
Quickly assisted me when I had trouble…

Quickly assisted me when I had trouble with a package being delivered to the wrong address and stolen. After emailing the support team they sent me a replacement for my stolen package and the person assisting me was very understanding. Best customer experience I’ve had with an online order.

5
Date of experience: Feb 19, 2026
Jen L-E
Quality Products

Easy ordering, prompt delivery, quality product and packaging, great sale! Will buy again.

5
Date of experience: Feb 15, 2026
Brenda Deguara
My go to for watches

I’ve purchased two watches from this company, Christmas and now. Watches came in perfect condition, exactly what I wanted, fast delivery, no hassle service. Very professional. Would keep purchasing.

5
Date of experience: Feb 15, 2026
Sowjanya Gadipudi
Quality and speed delivery

Quality and speed delivery

5
Date of experience: Feb 15, 2026

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