Review Time
Service and quality was second to none. Just what I would expect from someone like Sotheby’s. From the communication, to the shipping process, evaluation/repair and cleaning. As a collector, I will be using this service again in the future.
Service and quality was second to none. Just what I would expect from someone like Sotheby’s. From the communication, to the shipping process, evaluation/repair and cleaning. As a collector, I will be using this service again in the future.
My watch Jaquet Droz was serviced direct with the factory . It came working perfectly. It took some time to get ready m, more thank 6 months but usually that what it happen with some watches that hasn’t to be sent abroad with the original factory . Service was what I was told and arrived in perfect condition. Trustable service , serious company . Highly recommend
I recently had several watches serviced and the experience was excellent. The entire process was smooth, professional, and handled with great care. When the watches came back, they genuinely looked and felt like new again. The quality of the work exceeded my expectations and the turnaround time was great. I would absolutely recommend their service to anyone looking to restore or maintain their watches.
Fantastic experience. Great communication from start to finish, seamless shipping and delivery of watc once finished. Under 4 weeks for a full service and mainspring repair, while maintaining patina and original parts (dial, hands, bezel insert etc). 10/10. Will be using for future service needs for my collection.
When I reached out about preparing my Rolex they were very communicative and got the process going immediately, from the moment I shipped it it’s been near radio silence and getting answers on the status of my watch is nearly impossible with vague answers. This seems to be a true scam.
A perfect vintage watch repair experience from start to finish! Repairs were effected in a very timely manner at a very reasonable price with superb attention to detail and craftmanship! Wonderful customer service support ensuring that all aspects of the repair process including pick up and return shipping, repair status, technical information and advice regarding repair procedures and options were quickly communicated to me by a very professional, friendly, courteous and technically well versed staff with special thanks to Brittney and Greg for their efforts!
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Since 1744 Sotheby's has been trusted custodians for some of the world's most important collectible goods. Sotheby's Watch Services brings this same level of expertise and care to watch servicing and repair, allowing collectors to access the best of Swiss watchmaking all from home.
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